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August 2023 by Francesca V.
I came in to make an alcohol purchase at this location. At the self checkout, the employee came to scan my ID. He first scanned my ID the wrong way, and then told me that he would be right back and took my ID. He took my ID a few registers down & I saw him & a few other employees looking at my ID with a light. He then came over, handed me my ID, and took my items I rang up away from me and started walking away. I asked if there was an issue & he told me that he cannot fulfill my purchase because my ID was "fake." My ID is real & is not expired. I politely asked him to scan it again because there was clearly an error and he refused and was extremely disrespectful. I called and spoke to the manager, who was friendly, but extremely unhelpful. I do not recommend this location because the staff is clearly not trained & disrespectful, and because the management is not helpful whatsoever.
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February 2022 by Kitty K.
I prefer this Kroger over the one closest to my house! The variety is vast. The prices are always low. There are usually a handful of cashiers on duty- which I avoid going through the self check out to save our human employees!
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January 2022 by Katherine Perry
Ever since Covid this Kroger has gone down hill. produce is gone or old, shelf's are empty . It's ridiculous . Don't forget nobody at the register .
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August 2021 by Melodi Brown
2 registers open at 1:15 on a Sunday while you see management standing around and not even assisting. Lines were both 10-12 people deep with FULL carts of groceries.
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July 2021 by Denise Molnar
small staff and shelves are not kept stocked well
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April 2021 by Ang Passini
Seriously Kroger, 2 cashiers open on the weekend is absolutely ridiculous.
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January 2021 by Elizabeth Lynn
Great friendly services, Kroger has a lot of products you can choose from.
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December 2020 by Karen G.
Laurie, the Fromager in the fabulous cheese corner, keeps the best selection of cheeses, olives, toasts, everything you need! She's really helpful in pointing out the interesting things to try.
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November 2020 by Jannisse Chesney
Clean store, great selection, amazing people who work there!!!
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September 2020 by C W.
So Kroger in my area has a policy that if you pay cash for your order, they cannot give coin change back. The coined change will be credited to your Kroger Card, and then will be applied to your next order. I was surprised by that policy when I paid cash for my last groceries and waiting for my change back. It was fifty cents, so no big deal. I then go back to Kroger 2 days later to pick up some things, and when all is done I look at my receipt to see if my fifty cent credit was applied, and it wasn't. I asked the cashier about it and she said she didn't know why it wasn't, that it should have been. I agreed with her; it should have been. The cashier said I could go to customer service and find out why. I did not have time to stand at customer service to find out why Kroger is stealing from their customers. I say stealing because the woman that was in line behind me had the same happen to her. Just think how many customers who pay cash, and do not get their coin change returned and " credited to their kroger card" to be applied to their next order, and the credit doesn't get applied. Shame on you Kroger!
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August 2020 by Marcus Spears
Gibraltar Road location (708) used to be very clean. It’s really odd that, during a PANDEMIC, the Gibraltar Road location is twice as dirty as every other one in the area? It’s always been looked at as the lesser of the Downriver Kroger’s, but it’s a little ridiculous to have no carts AND trash in the carts during a pandemic. It’s not a hard job.
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April 2020 by Shanoon Faith
Big thank you to all the Clicklist staff for taking such great care of me!
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March 2020 by Kimberly Y.
Extremely disappointed in management at this time. Anyone letting shoppers leave with carts full of meat during Covid 19 is incompetent. Staff training and systems are easy to prevent this as we see at many stores. We witnessed this today and we have never hoarded groceries during this time. This is an unacceptable policy. Too many people need food. Do the basics and ration everything in the store. Post the doors! Wake up Kroger, shame shame on you.
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March 2020 by Philip B.
Shout out to the Kroger Gibraltar team! I'm writing this during the COVID-19 crisis and this team is working tirelessly to keep shelves stocked and essentials flowing. I've needed the Pharmacy as well during this time, and they've been efficient and helpful. The sushi chefs are great here and will make whatever you like to-order. The party trays are a great deal! Produce, fresh meat, and deli areas are clean and easy to navigate. Happy with this local Kroger spot
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December 2019 by Joseph A Grimm
great store ,easy in and easy out.