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April 2024 by David Burkhart
Absolute worst managed little Caesars in the area.Go to Eureka and Inkster rd for a much better experience.
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April 2024 by Prettiest Me
Wasn't going to give a review because I know what it's like working in customer service. Although working in public has it's ups and downs and taking into account everyone has a bad day from time to time. The customer service at theis location is consistently bad. No one is ever at the front desk and it takes 20 min or more to get a hot and ready pizza. The app is down and no calls are taken to place an order. Yesterday was the last straw for me. I waited so long for a hot and ready I asked for a refund and left and so did another customer. There were 2 of us in the store, and again the app was down and no calls were being taken. This has happened so often that I'm discouraged from buying here again. The staff needs to change...I went to the Taylor location which was very busy and I got out in 5 min for a hot and ready. Im done with poor customer service.
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April 2024 by Ryan Duncan
For the fifth time in a row I was told tonight that it would be at least 25 to 30 minute wait for a hot and ready pizza. If I have to constantly be told no that I have to wait 30 minutes they are neither hot nor ready. It would be understandable if it happened once or twice but this is the fifth time in a row the only reason I've continued to go back is because there's no other Little Caesars near me. I will not go back. I will go to another chain. I just worked a 10-hour shift and I want food. The incompetence of the people that work at this location is of the absolute highest level. There were at least four or five people working and not one person can get hot and readies out? Absolutely terrible.
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April 2024 by Nick Morelli
Wait time here is insanely ridiculous. I’m talking literal hours. Yes plural. Hours! If you want food when your off work, order when you start work
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April 2024 by Lorn Faulk
Bad got worse somehow. I had accepted this place as having terrible service, and to expect a wait when ordering ahead. Today, to mitigate this, I placed an order at 2:40 PM for a pickup at 5:45 PM. I arrived right at 5:45 PM. The lobby was packed full of irate customers as usual. Pizza Portal was not functioning for reasons unexplained. When I finally was able to speak to the apathetic sluggish employee that occasionally drifted to the counter, he tells me ten more minutes. My explanation that this was unacceptable for an order placed three hours earlier was met with a blank stare. 45 MORE MINUTES LATER my order came out. No apology. I will NEVER come to this location again. Enough is enough.
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April 2024 by Austin Mesic
They have never ever ever been on time with orders. I'll put a order in 40 mins in advance and get there 5 mins after my pickup time and still have to wait 5+ mins. I don't understand how nothing's ever Hot, Or ready.....
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April 2024 by Robin Baumann
Called in an order for pick up told me 30 mins. When I arrived still wasn't ready, took 45 mins. Then they got my pizza toppings wrong & the pizza was toughie & extremely greasy! When I called to speak to a manager I was on hold for 30 mins. Never did speak to a manager. I will NEVER order from this location again! Obviously has poor management what a shame this use to be a good location
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April 2024 by Dawn Tuttle
I called in a fresh made pizza with lite sauce. The pizza was hard as a rock uncut an loaded with sauce. Completely opposite on top of waiting 20 minutes for a fresh pizza is was definitely old.
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March 2024 by Robyn Foster
This place is a miss almost every time. We order here consistently, and there's only been about 5 times when our order was on point, and we've been ordering from here for a year. We ordered our food online and have waited up to an hour and a half, and they still got our order wrong. We will be going to the taylor Little Ceasars for now.
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March 2024 by Miko TruStar
I haven't come to this Little Ceasars in about 4yrs now.. wasnt perfect before but no complaints. But my family decided they wanted those crazy puffs today so i decided to come get some... well... never got them. I ordered over the phone at 7:43PM.. was told they'll be ready before 8pm.... i walk in at 7:45.... ppl who came in after me.. made an order & got their food first... a cashier comes to the front maybe 10mins later and asked everyone in the store, who was first... everyone was confused because we all have been waiting for a while & some of us were there for pick-up, some were there to make an order. So i decided to ask "do you mean who was first to come in to order? or who were first to come in to pick up their order, as there were no line or clear direction on what to do or where to stand. The cashier didn't know how to respond to me, so about 3 ppl spoke up saying they were first & he wrote our name on a piece of paper, & left 5 minutes later. By that time, more ppl came in to order, some came in to pick up food and allllllllll of them got what they wanted before all those before them, inincluding the only other 3 ppl who had their name written down.. One guy ordered one pizza with one topping after me & was told that it'll be a 45min wait!?. So i left at 8:30... no pizza..no nothing, just irritation and a hungry family. I have never been so upset at an establishment as i feel not one worker there stepped up & MANAGED the chaos that they allowed to build up. Please, whoever runs that store, i beg you to get your staff in order, because this little Ceasars been here toooo long for horrible service like this
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March 2024 by JOHN GOTTSCHALK
Walked in , ordered pizza crazy bread and crazy puffs. 15 min wait for crazy puffs being cooked and pizza and bread just sitting on counter getting cold. Asked them to put in warmer2nd girl took back out and put back on counter20mins later still no puffs and pizza getting cold!!!!
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March 2024 by Dakota Preuss
This place blooooows. They never have pick up orders done on time. They're super slow and seem to not care at all about getting things done in a timely manner. After multiple times ordering and having nothing but issues i seriously doubt I will be coming back to this location.
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March 2024 by Rick Grimes
Slow ahh little caesars
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March 2024 by rachel magreta
This little Caesar’s is the slowest ever! Takes about an hour to get a pizza! Also they never answer their phone to place an order!
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March 2024 by jammy
Dont order from here unless you wanna wait 2 hours for just one pizza ?
