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January 2024 by Sparty L
It's not a bank. No tellers. No drive thru. Just ATM.
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September 2023 by Jessica Heighes
How can one use this branch when having no card? You issue one, then cancel it. You charge for checking out balance and transferring our own money within the account.. closing my account.. they don't care for their standard customers.. only the wealthy
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September 2023 by June Ford
They no longer have Bank Tellers at this location. You can only use the ATM. This sucks!!!
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August 2023 by David Snoeberger
An impressively awful bank. Lady who greets you in an utter j*** every time we come in, always turns us away saying we have to make appointments well in advance to use any bank services, but never EVER picks up the phone (I'm serious. I've had the phone ring for literally a half hour with no answer. Not even able to get put on hold). No tellers (though if you ask, you're responded with contempt and rudeness as if you're the strange one for asking for a teller). They claim all banking is only done through the ATM outside with no security or officer present. Though if you do try, the ATM probably doesn't have money (didn't when I tried to use it). Apparently their new policy is not offer neither service nor money, and if you ask for either, you're looked at with confusion and contempt and asked to leave. I've been banking with PNC since I was a kid; it was never like this before. I guess it's time to find a new bank. Listen to your customers, PNC! You're losing them hand over fist.
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July 2023 by LEAH CASWELL
The absolute worst customer service! And being a PNC customer for over 20 years, it's truly disappointing how there is no communication and lack of decency for your customers! I'd rather keep my money in my sock drawer!
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May 2023 by Lisa Evans
I have used PNC for years and years. Now that they've changed this to a completely digital branch, I have no choice but to take my funds to a credit union. There are no tellers available, only the ATM. You can request to speak to a teller via video call, but they're not from this location (they're remote). You can only withdraw 20s, 10s and 1s. I needed 5s in particular and they couldn't do it because the machine doesn't dispense that denomination. I don't understand how you can function as a bank without the fundamentals. I was so disappointed with the experience I had utilizing this digital branch.
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May 2023 by Charlene Hamilton
I feel I can give only a 2 star since dealing with a bank that never actually answers their phone instead of making the customer deal with an automated system is poor business management. It truly is frustrating and non- productive.
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May 2023 by Joe Nagy
No tellers. Just a big ATM. Back to the Credit union.
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May 2022 by No One
Their so called hostess at stopped us before we even got in the door. Then told my elderly mother to shut door. Mind you she walks with walker. She is now considering changing banks due to their treatment and couldn't ev
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April 2022 by zakaria anakeeb
I’m glad I left Huntington bank and joined PNC family.
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March 2022 by Xsocial cartoonX
Great bank. Switched there several years ago and will never switch to another. I have been out of state and drove 1 hour in done direction just to go to a pnc bank. Best bank in my opinion.
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September 2021 by chell noff
Everyone is so very nice.
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May 2021 by Michael Webb
They made me wait extremely long. I felt discriminated against. Will never come here again.
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November 2020 by Sarah Richards
I WOULDN'T TRUST THIS BANK OR THE BANK TELLER RYEN WITH MY DEAD DOG. IM OUT OF $600 BECAUSE SHE HAS NO CLUE HOW TO DO HER JOB AND COMPLETELY MISINFORMED ME. THE MANAGER JANE WAS JUST AS USELESS AND OFFERED ME ZERO TYPE OF SOLUTION BECAUSE OF THEIR MISTAKE. NOTHING BUT A SORRY EXCUSE AS AN APOLOGY. THEY WOULD BE BETTER OFF WORKING AT MCDONALDS DRIVE THRU AND I STILL THINK THEY COULD MANAGE TO MESS A SIMPLE HAMBURGER UP. THEY ARE FAR TOO STUPID TO BE IN CONTROL OVER SOMEONES FINANCES.
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October 2020 by Michael Cusin
Amy has a attitude when you’re trying to solve a issue do not recommend this bank due to also having poor customer service
