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March 2024 by J. C.
Dawn was fantastic, very friendly, professional and helpful! Great customer service I absolutely recommend using this storage unit facility, Thank you Dawn!
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February 2024 by Allana Thompson
Mrs. Dawn and Mrs. Connie we're great at helping me with my situation. Attitude and personality was on point ? ?
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January 2024 by Veronica Peterson
I've been trying for 2 days to pay my bill at the office but nobody is there to open the place or for customer service. This is a joke, poor customer service this is
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January 2024 by Rosby Bailey
The staff was very kind and polite!!! Made everything easy!!! They should teach a class!!!
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January 2024 by Cody Allan
This place is great Sherry and Dawn are amazing people they look out for you they helped me threw a big ordeal they make me feel safe leave my items here
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January 2024 by Tall Teece
It’s very hard to find good customer service ANYWHERE these days and I work with people too in my profession, but one thing Dawn can do better than me on both times I have had issues as a customer at Public Storage is to “make it right!” She goes over and beyond for me and I soooo appreciate it. Thank you so much for all you do ? you are valuable to this company and they need to know that.
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January 2024 by Justin Collins
I've rented two different storage units from here and never had any issues. Move in was fast and moving out was really convient on the App. I rated 3 stars because after 6 months they raise your rent significantly.
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December 2023 by MistahWillieG
One Of Nicest People I Have Met Recently Helped Me Vacate My Unit . I Recommend this Storage Unit .
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December 2023 by Hailey Loewengruber
Chelsea at the brownstown location was an absolute peach! Definitely answered all of my questions.
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October 2023 by Michelle G
There is only 1 employee that deserves 5 Stars and that is Dawn. For an entire day I attempted to obtain my gate code to learn it was never generated. I went to the facility 3 times, called probably 2 dozen times and Dawn was the only one that resolved my issue in a matter of minutes. She is a credit to your Company, highly professional and quite pleasant. Thank you for addressing this terrible situation for me, Dawn. She resolved my nightmare......
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October 2023 by Marquis “Boss Man's expediting” Jones
Tanisha was very helpful with my unit. Yesterday she was going on lunch but waited to show me my unit. Very professional and a clean facility . I would recommend using them.
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September 2023 by Jeffrey Smith
I left Public Storage due to a latch issue on my unit preventing the lock from engaging.Unfortunately, their maintenance crew was unable to fix situation after a month and they couldn't promise reimbursement for me to hire helpers to move my heavier items to another unit.However, the office was not at fault and tried their best to resolve the scenario. I was worried I would be charged for an extra month but their branch manager waived the charges.Ultimately, not a bad place to store your items if you are responsible about making payments on time. I recommend new customers thoroughly test the lock before completing their purchase.
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August 2023 by Brian Dennings
Tanisha, Dawn and Sherri are awesome. They help with any problems. Help with the right size unit and great price.
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August 2023 by Ayanna Curry
Sherri and Dawn Were extremely Helpful providing me service to check in Dawn was Knowledgeable about the Climate control Facility and preferred an awesome spot for me. Sherri was very helpful and personable while professional!
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August 2023 by Brittany Johnson
Had the most wonderful experience with Dawn & Sherri in the office, very knowledgeable & professional. We’re planning on moving in the near future & we’re looking into different places to safely store our stuff when the time comes. We will definitely trust this company moving forward. Thank you for your kindness and we cannot wait to do business with you in the future!
