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December 2023 by Kale
they treat their longest standing customers like garbage. customer service full of mean, rude people. will treat you like garbage if you don;t have enough money for them to profit off of.
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August 2023 by Rex Rex101
The credit Union is really good and stuff is super nice but they're automated phone system is really bad and a nightmare to use
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July 2022 by Jay Burgher
Extremely frustrating to deal with a very poorly maintained ATM machine. First it wouldn't read the cards from Credit Union One. So I ordered new cards and they still don't work. They work everywhere else! I just came up here after transferring money to a different account and today monetary withdrawals FROM AN ATM are unavailable.
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June 2022 by Jane B Real
Very unpleasant experience at at this Romeo Branch, unfriendly staff, non welcoming , bank tellers don't greet you with a smile, customer service I would rate at a zero rating if I could.. I'm not going to bank at a establishment like this taking my business elsewhere You should too!..
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May 2022 by Shelby Henke
Wanted to open a personal savings account with my boyfriend so that we could try to save for a house, I tried to do it online because my work hours conflict with their hours of operation and I waited too long during the account opening process and it timed out (this was after business hours), the very next day I receive a call from a very helpful employee stating that they received my account application and they were eager to help me out. I was able to schedule a time to come in (close to closing time) and Shelby, one of the employees was able to help get my boyfriend and I set up. I felt bad that we came at such a late time but she assured me that it was okay and was very friendly and personable with us. The manager, Kelsey was also a huge help as my online application had caused a little trouble due to my own error. Great experience through and through! I love trusting my finances with a credit union as I am a self proclaimed “credit union girl” and the service here was other worldly EXCEPTIONAL! 10/10 WOULD recommend!
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June 2021 by Michael Gilbert
Very unhelpful staff.
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June 2020 by CHARLENE Wood-Wilson
Able to do all my banking either on the phone or thru ATM/drive thru.
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September 2019 by kim christner
Called for over 20 minutes the Automate of machine kept taking me back to The beginning of props needs to be fixed had to drive up there to find out about my bank card I could of did over the phone to find out they were all in side doing nothing
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May 2017 by Robert Walker
I have been a member for approximately 35+ years, this C.U. has had a few name changes, but always offered me excellent service. I have NO complaints.
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March 2017 by Christine Rekar
Personal and small which we miss in our banking world today. The girls here our great !
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September 2015 by Rob P
Very nice staff. Very helpful without hidden fees. Totally Free Checking is just that, as long as you have direct deposit. Or maintain a minimum balance. I'm completely covered due to my monthly direct deposit.