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September 2023 by Gytr Gytre
I'd go negative if I could they went way down hill
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September 2023 by Drew Bradley
Horrible customer service
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August 2023 by p. thompson
These people are very incompetent. I went in to sign some papers faxed from another branch, they couldn't find them. Then to find out someone shredded them.. What should have taken less than 5 minutes took 30 minutes.
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July 2023 by IRepair ToGo
Accused by two American branch workers/managers for fraud even after showing credentials. Very unprofessional and rude. Please find better help and avoid coming to this location at ALL costs.
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October 2022 by Janell Davenport
I had to get my 5/3 accounts reorganized from moving to Michigan from Ohio and Amy the manager at the Burton Mi location was beyond helpful. Sooooo much paperwork had to be reconfigured and Amy kept me cool, calm and collected. Thank you to everyone at the Burton MI location for making me feel welcome coming back home.
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August 2022 by J D
I had to get my 5/3 accounts reorganized from moving to Michigan from Ohio and Amy the manager at the Burton Mi location was beyond helpful. Sooooo much paperwork had to be reconfigured and Amy kept me cool, calm and collected. Thank you to everyone at the Burton MI location for making me feel welcome coming back home.
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June 2021 by steven b
Amy, Suzanne, Elizabeth and the rest of the staff do a great job taking care of customers like myself. I recommend them!
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April 2021 by Lori Callahan
Fast well lit and always safe.
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June 2019 by DJK Films
Melissa helped me tremendously when I had a fraud case because of a stolen check. Took time to call multiple places and get me all the information I needed. Restored a bit of lost faith I had in 5/3.
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October 2018 by Troy Zahrfeld
I went in on a normal business day during the day to close my account with them to simplify my finances with another bank unfortunate but it happens. The person help me get the money I said I want to close it signed paper and apparently that person didn't actually close the count so turns out several months later it's still open. I don't know why maybe she forgot but that's not a small mistake I could have been charged fees even though I don't even know that have an account open I only realized because I made sure I set up alerts for my bank.
