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February 2024 by James Baker
Awesome Doctor !
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January 2024 by Deborah Lyons
I was a little nervous about finding out what was going on with my eyes. Dr. McNally and his staff made me feel comfortable. Everyone there is so nice and welcoming. I like that I was able to get my diagnosis and able to ask questions and have those questions answered. And the wait wasn't really very long. I left knowing that things are not as bad as I was told by another eye Dr.
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October 2023 by Denise Norris
Dr McNally deserves 5 stars. But had to put his review down to 4 stars, because of the long wait time. The office staff allowed 3 people that arrived after me to go in before me. Wouldn't be so bad, but when you add in the 2 hour wait time to see him, it became aggravating.
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March 2023 by Brenna Reichert
Incredibly slow. It takes about 3 hours a visit. If you get an appointment, don't show up until an hour and a half AFTER your scheduled time. Because you will sit and sit and sit and sit. This is the SECIND TIME I should be off work by now. I'm still waiting hours for a resident to be seen when we have been here for hours. It's insane. Our time is important too.
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June 2022 by Nancy Adams
If you are considering Dr. McNally, please RUN the other way. He didn't even have the decency to talk to me after surgery. He performed cataract surgery on my husband and the implant broke in his eye. Dr. McNally was out of town when it happened so another doctor had to try to replace it. Dr. McNally and his office manager lied to us repeatedly and we could not find an attorney in Michigan to take our case. It was two years of run around with him. Always saying it was getting better, it was never getting better. My husband finally went to the Michigan Vision Institute (highly recommended) and was determined to be legally blind in that eye. He made sure he ran out the two-year statute of limitations. My husband is now on the list for a cornea replacement at the Kellogg Eye Center at the University of Michigan. No doctor should be able to get away with this! I did go after the manufacturer of the implant and although I could not prove it was defective, they did make a small settlement with us. It's a shame that Dr. McNally couldn't step up to the plate and take responsibility for his incompetence. I only gave him one star because it wouldn't accept zero.
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August 2018 by Nancy A.
Dr. McNally performed cataract surgery on my husband in August 2015. A few days later the implant broke in his eye and a second surgery was required to remove and replace it. Since Dr. McNally was on vacation then, Dr. Tatge performed the second surgery and an additional mini-surgery in his office the following day to try and keep the incision closed. Since this happened, my husband's eyesight in that eye has gotten steadily worse. Last year he was told by the Michigan Vision Institute that he is legally blind in that eye and that it will never get better. Dr. Tatge came out of surgery and told me that the implant was defective and that was why it broke. For two years Dr. McNally strung my husband along and kept telling him to use yet another eyedrop and it would help. Of course, nothing ever helped. But, he did manage to exhaust the two-year statute of limitations for medical malpractice in Michigan. In May of 2017, I contacted Novartis/Alcon regarding the "defective" lens. I went around with them for over a year. Their stance is that it was placed in the eye improperly and that is why it broke. While trying to obtain Robert's medical records from four different doctors, dealing with Dr. McNally's office was ridiculous. His office manager lied to me repeatedly and sent the day-of-surgery records for the wrong patient. I finally threatened to come his office to get to the bottom of it and she sent the correct records to Novartis/Alcon. I really wonder why she would be so hesitant to provide his records to them. Also, the day of his surgery, I watched as every doctor came out and talked to the patient's family. When Dr. McNally walked out, he walked right past me and continued out the door. I had to ask my husband what he looked like to verify it was him. How unprofessional! I have to wonder now if he knew that something was wrong with the way he performed the surgery. I have given Dr. McNally every opportunity to discuss this issue with us, but he has not replied. There is NO REASON that someone should go in for cataract surgery and come out of it legally blind. The ironic part is that Dr. McNally told him he could not release him to tow our 5th wheel to Arizona until he had cataract surgery. Yet, when everything went horribly wrong and he was blind in that eye, he didn't have a problem with him driving to Arizona.
