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January 2024 by Ashley Hardacre
I can’t even begin to describe how amazing this place is. My grandfather sent me a link to them doing a hearing aid giveaway and asked me to enter him to win. Not thinking anything of it, I entered him and asked family members to do it also. We recieved call on Monday that grandpa won and we set an appointment for his hearing test for Tuesday. We had no idea what to expect. Upon walking in, there were a couple other patients there. All of the workers knew them on a first name basis. You could tell they cared about their people. Adam, who called us about him winning, greeted us with a smile and helped us during the appointment. He was so sweet. You can tell he is a genuinely great person. By the time we left, he hooked grandpa up with an amazing pair of hearing aids. He has very severe hearing loss, so this was amazing for our family. Since leaving the office, he has been so excited to hear little noises again. Most of all, he was excited to hear his great grandson (2 years old) speak to him over the phone. I can’t express how thankful we are. This place is absolutely amazing. We will be back for check ups, and I will 100% refer anyone to them. If you want a place that is full of genuinely good people that care about their patients, I recommend you go here.
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November 2023 by Jan Barlow
Always an Excellent experience!! Very professional!! Always Attentive to all my needs and preferences. Definitely innovative with state of the art technology and great at sharing all health information. I also appreciate how accommodating they are to busy schedules. They guarantee their work and their personal service is the best!
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November 2023 by William Brody
The audiologist and the staff are wonderful. They programmed hearing aids for me that were purchased elsewhere. The audiologist was very professional, provided easy to understand directions and explanations regarding use of the hearing aids.
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August 2023 by Sue Schroeder
Very professional and explained everything and answered all questions simply. Yes, I recommend them.
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April 2023 by David Anderson
Professional Hearing Clinic and it’s staff have been assisting me since 1992. I am extremely grateful for their continued attention and expertise to help me function at my place of employment, through services available to me and their kind and compassionate assistance despite my profound hearing loss. They have greatly enhanced my quality of life.
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April 2023 by Dawn Barber
Explained everything, so my husband could hear what he meant! Also, he didn't try to oversell us and told us what he recommended! Very informative and professional!
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March 2023 by Louann Compton
They are so helpful
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March 2022 by charlie ross
Caring and efficient.
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March 2022 by Johnny Burke
I tried another national hearing aid company, and was not at all happy with the results. Adam, and his team at the Burton, Center Rd office, found exactly what I needed, and anytime I need an adjustment, I just stop in.
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March 2021 by Ellen Ellenburg
Very disappointed in the customer service. The receptionist was a sweetHeart and very helpful over the phone. The audio technician did a good job on the testing and explaining our hearing loss. The hearing aides that are fully covered with our G M HAP insurance he wouldn’t even show us because they were a piece of junk. We ended up buying the next to the highest hearing aides, 2 pairs $4,300.00. When we picked them up the owner was not very patient, didn’t explain that we could call them if we had questions. When pairing my husband’s to his phone he was short with me when I called his cell and hung up right away, his words were why did you hang up. I’ve spent more time than necessary with you. When we got home husband’s didn’t work, NO business card to call back. We had to go back so another technician could fix it.1. NO PATIENTS2. NO CUSTOMER SERVICE FROM OWNER3. ONLY PLACE FOR G.M. RETIREES TO GET HEARING WITH SOME COVERAGE4. WOULD RATHER GO TO BIG BOX STORE MORE FRIENDLY AND HELPFUL5. -0 rating
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March 2020 by Ed Usewick Sr
Good people
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March 2020 by Don Prescott
The help is great ! Prices are good.
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March 2020 by Fred
Nice place to go to
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March 2020 by Delores Thomas
The doctor and staff were wonderful
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March 2020 by Marna Newman
This is my first pair of hearing aids. Everyone I was in contact with was very friendly, helpful, and professional. I am more than happy with my hearing aids and would highly recommend.
