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September 2023 by Terry K.
Been with them for over 9 years. Have had to get many new debit cards because of fraud. Going on vacation and needed a new card yesterday and all branches machines are down. Tried again today and same. WTH?! Needless to say I am not happy. Going to join another bank because I've had it!
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April 2023 by Gail Crump
Not many security ATM's locations but any CREDIT union will do
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December 2022 by Glenda Gibbs
Everyone is always so helpful and friendly
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January 2022 by Stephen Williamson
So it's 12-31-21 new years eve went to cash my check at 4 pm on Friday an they were closed now I have no money for tonight an can't pay my bills this weekend every bank was open that I passed to go to my bank and not open so closing my account an going to a bank that care's about there customers BAD BUSINESS
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November 2021 by william couillard
I love banking with security credit union but the place on center road was a horrible experience. The people here act as my business is not important and they did t even wanna speak to me! Will not come back to this branch.
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July 2021 by Neil Walter
Know most of the personnel here, always cordial
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May 2021 by H Mc
Applied for a loan and nobody ever got back with me. The only time I ever talked to someone was if I called, had to go up there to pay on my card and stood at the front desk for 10 mins figuring it out for them to just give me another number to call with an extension. They’re still changing and updating my loan online but still have not reached out to me about it. I know things take time and respect that but when I applied for other loans at different credit unions I got a call back within a day this is about to be going on a couple weeks now.
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March 2021 by Dennis Buckle
Went there today to have my wife put on the account for my truck loan. The lady was very rude rolled her eyes every time she had to punch in a key on her keyboard I simply asked her how I would pay this truck off on principal from another account and she didn't want to listen to my whole story I kept interrupting me I will not return again I will pay off this loan early so they don't get all the interest they think they should get.
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February 2021 by Milissa Poisson
Many bad experiences at the Center Rd branch. Problems with atm and rude tellers. Waiting in line only to get to the window and have the teller answer the phone and wait on someone else for five minutes. Today the teller at the drive through gave me more money than I filled out on the withdrawal slip. Took the time to call, was put on hold for long period of time. Couldn't get an answer in the end. Do yourself a favor, go somewhere else.
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October 2020 by Nick Neurohr
Very friendly staff. Always in and out with quick drive thru service
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April 2020 by Richfield Park BMX
Never had any problems at this location. Sometimes they are a bit busy on payday. But, then most financial institutions are.
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October 2018 by Aaron Custer
Customer service is very poor. Don't get roped in with their rates. I'm a member of theirs and wish I never joined. My national bank is much more focused on customer service than this credit union.
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July 2018 by Professional Truck Driver
Worst place ever to do your banking.
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February 2018 by martin miracle
i bank here not much longer switched from dort federal what a mistake.my password keeps getting rejected online called 4 times today monday noone answers the phones lol really?cannot use mobile app because im under a business name.the people they hire seem trashy to me.there always angry and give you dirty looks during transactions.whats wrong with this bank?
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January 2018 by Jennifer Cantrell
Their atm ate my card so I called about it and the lady was not very friendly and treated me like I should know that they would shred my card. I don't bank with this bank.