-
March 2024 by Clay Lubbers
It's a great mom and pop hardware store that has a little bit of everything. They also sharpen chainsaw blades.
-
January 2024 by Larry Quakkelaar
This store is in the midst of remodeling and changing things around that make it a challenge to find things for both the customers and staff.
-
September 2023 by Romey
When the cashier tells me I need to go back and get the price for an item that isn't bar coded in their system is messed up.
-
September 2023 by Steven DeJong
Very, very helpful personnel, especially the lady that helped me in aisle #7 today for canning supplies
-
August 2023 by Diane from MI
Terrible service! Walked in on a Saturday morning and 3 young guys were throwing a ball to one another across the store...no greeting, and then they watched me wander around without asking if they could help me. Finally I asked and the kid answered "I have no idea." I answered "that's not super helpful" and then he started to look with me. Certainly not like other Ace stores.
-
August 2023 by G. Dane Fritz
Clean store, well organized. Great spice selection, better than many other Ace stores in the area. Friendly, knowledgable staff.
-
July 2023 by Randy Moore
Pretty nice ace hardware store here in the Byron center area I've been here once and they have lots of interesting products and I mostly shopped for hardware at the Rockford ace hardware store in Rockford MI but no it's called great lakes ace hardware now original owners sold the business to someone else time to retire I guess his name was Pete of the Rockford ace hardware I've been shopping at ace hardware for many years I prefer ace hardware over true value hardware stores
-
June 2023 by Alissa Neymeiyer
Sales associates at this location are very rude. I've been in a few times & have never had a positive experience upon walking away. The last time I bought anything from there was a screen door repair. It went weeks beyond the quoted time. It wasn't a big deal, but when I called for an update the sales associate was very rude. I said, "I'm calling to see if my screen door is done yet." She replied with a snarky, "Did you get a call yet?" I hadn't, but thought maybe they wrote my number down wrong or something. She was not able to give me an update on timing, just said it will be done when it's done. This interaction was the third rude experience with that specific location. I have not been back since picking up my screen door last summer. Being a Byron Center resident, I like to shop local, but I go to Home Depot now.
-
June 2023 by Joe Timmer
They are always out of stock on items I need. Do better on keeping your stock up. Very frustrating to run here and have them say they have the part but the shelf is empty.
-
April 2023 by Kinga W
Great store for finding singular items. I like that they have gazillion of screws, etc. and I can buy only those that I need and not boxes and boxes I won't use. Iv can always find everything I need.
-
April 2023 by Leo Weber
Edward was Very helpful in getting my pressure gauge hooked up, he helped me find all the fitting I needed & even lended me a tool set to get myself back on the road, pricing is a bit high but the help that was provided was above & beyond, I am very happy.
-
March 2023 by peterjwesters
I want to like this store because I am in the area and like to support local. However, their pricing on pretty much everything is through the roof. Also, my experience has been that their service is poor and they lack just simply being friendly and welcoming. All that said, I still find myself there for an occasional fastener or single item. I will say their selection is very good.
-
March 2023 by R TimetoRide
The website says they had what I was looking for, I went there and everything was in Ben's so I did not get what I wanted
-
February 2023 by Damian Huber
I always like supporting local businesses but Ace hardware is hard because their prices are so much more but very convenient for pretty much anything you need!
-
February 2023 by Francis Polczak
Very helpful finding what I needed, which Home Depot didn't have.