Creative Mobility Group is an amazing and helpful destination for wheelchair accessible vehicles. The staff is friendly, understanding, professional, and wonderful, providing exceptional and great service all the time. The process is easy and perfect from the very beginning, with the team staying in touch to ensure everything goes smoothly.
Customers report an amazing experience, finding the team to be life savers who are helpful and able to provide what is needed within a desired price range. They are affordable and able to include things other companies upcharge for. The vans are clean, well-kept, and in great shape, with excellent installation work that overcomes obstacles. The service includes convenient options like vehicle delivery and pickup.
The experience inspires confidence, with the staff answering questions, making calls on a customer's behalf, and using their experience to keep clients well-informed. They are people you can trust to take good care of you. For anyone with mobility needs, Creative Mobility Group comes highly recommended as a trusted partner for enhancing mobility and independence.
I highly recommend Creative Mobility Group in Byron Center, MI. Amber and the service team are an excellent examples of Customer Service.
July 2025
We worked with Linda while seeking to purchase a wheelchair mobility van for my elderly mom and she went above and beyond! She was extremely knowledgeable and professional and always responded to our questions and concerns. I highly recommend Linda at the Grand Rapids location!
November 2024
Great customer service! The van worked so nicely, we will definitely be returning.
