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March 2024 by Jeff Magnuson
Very friendly and knowledgeable staff, John was great to work with.
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February 2024 by Annetta Sheldon
Melinda treated us like family. We told her what we were looking for & she showed us all the styles that was in the style we were looking for. She told us the stories behind the rings, and if she didn't know she would ask. We felt so comfortable with her. Olivia helped towards the purchase and held our hands through the final decision along with Melinda. They gave more information on the two rings we were deciding between and their opionions on both. They were happy with the questions we were asking and gladly accepted the challenge of customizing my fiancé's ring as they don't have a style like he wants. Would highly recommend going here. You won't regret this decision. Made us feel comfortable throughout the entire process. We know their job is to sell their products but they didn't treat us as a sale. They treated us like family and never pushed anything. We will most definitely be back to customize my fiancé's ring.
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February 2024 by Jesse Campbell
Miss Olivia Towerton is the GREATEST store manager ever helped me with my payments awesomeness
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January 2024 by S Fogus
My husband and I went in for a ring cleaning and warranty inspection. Olivia and Holly EXCEEDED our expectations. They were so kind and patient. They made sure all of our information was up to date in addition to everything else. They brightened our evening with amazing conversation. We will forever be returning customers.Seth and Samantha McIntosh
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January 2024 by Tara riley-burse
Olivia was amazing. She worked with 3 separate groups at one time and apologize and asked us to please be patient. Olivia should train all new employees on customer service.
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January 2024 by Kenneth Richer
Great customer service and great prices. Very helpful during the holiday shopping. They even nicely wrapped all my gifts.
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December 2023 by Kaitlyn Hill
This location has the nicest and most helpful employees out of all the Kay Jewelers I have been into. I am from out of state and my necklace had a knot in it. The employees immediately helped me get the knot on and had me on back on the road in no time. I have been into jewelers before with a similar situation and they have done nothing to help. This place SO HELPFUL and NICE!! Buy your jewelry here
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December 2023 by Terri F
My experience at the Kay Outlet in Byron Center (Grand Rapids) was EXCELLANT!!! The girls that helped me were so friendly and helpful! I couldn't have asked for more!
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October 2023 by richard DeWinter
Went to the Tanger outlet in Michigan. Erin helped me out getting my daughter a gift for her 18th birthday. She was great.
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October 2023 by Lesley Burton
Olivia the sales gal was great, helped me make the right selections and also helped to reason and make a sensible choice to boot… 5/5 would recommend ?❤️??
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October 2023 by Leslie Sullivan
Erin Dykhouse could not have been more helpful and pleasant! She covered every detail and was so knowledgeable! We will be back! Andy and Leslie
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August 2023 by Ty Brownie
Shout out to Erin! She was very pleasant, greeted me as soon as I walked in. I loved that she was very knowledgeable of the Jewelry they had and was able to help me pick out something perfect. If you are ever in town ask for Erin she is the best!
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August 2023 by Linda MacKinnon
Debbie and Olivia were wonderful! They were patient with me while I was deciding what I wanted. They answered all my questions and let me ponder my choices. I would buy from Kay Jewelry Tanger outlet again.
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July 2023 by Adam Duiven
My fiancé & I stopped in to secure her wedding band and my wedding band. Along with sending her ring out to bed resized. Slater helped us through the process and did a phenomenal job!
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June 2023 by Larry Wormmeester
Olivia Towerton, store manager, was extremely professional, courteous, understanding, and helpful during our visit completing an exchange and a additional jewelry purchase during a busy time in the store on Saturday 5/27/23… Larry & Bonnie
