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August 2023 by Darin Miller
Jackie is the best! Any rental equipment she will take care of you. Try it
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September 2022 by Snow Man
Rudest people that I have ever spoken to(JEFF). Goes right along with the contractors that they sell materials to. Take your money across the street to Home Depot, at least they have a good customer service.
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August 2022 by Adriane Kovar-Oifoh
I'm from out of state and needed to order some tile for my grandparents who live in Michigan. It was challenging due to being out of state but Kris went above and beyond to meet my request. He not just only followed up but he showed compassion due to the urgency of the project. Kris has an ultimate level of understanding his customers, he is a rare individual that goes above and beyond. He is so knowledgeable!I also needed to place an order for border that I forget to order while I was in Michigan, so I went with his judgement. It turned out great! I would highly recommend Builders Source and Kris!
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August 2022 by Noah Yoder
Good products but extremely expensive. I got some fiberon deck boards at hershberger's pro hardware for half the price that they wanted.
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August 2022 by Sue Wilson
They have Beautiful siding to chose from. They do have contractors that they know. Friendly staff and helpful.
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May 2022 by Brian Theis
I was hired to resurface a deck and do some handyman work on a cottage on Lake Mitchell. As a licensed builder in the Lansing area, I was in need of a local lumberyard to get my deck materials from. When I contacted Builders FirstSource, Chad was happy to help me. He did a quick and accurate estimate with fair pricing. Delivery was schedule and arrived right on time. Very satisfied with my overall experience, thank you for your excellent service.
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August 2021 by roger stevens
jackie in the rental department is great to deal with.
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August 2021 by Wayne
Competitive prices, worth a look.
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July 2021 by John Meinhardt
The rental person is very nice and treats her customers with respect and very knowledgeable
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May 2021 by Sandra Steinacker
Poor customer service, one employee does not return calls. When he says he will, but does not. We waited almost a week. So we bought three garage doors from someone else.
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May 2021 by Dan Beck
5 stars great service reasonable prices .
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March 2021 by Ron Bennett
Knowledgeable staff willing to help you without excessive pressure.
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January 2021 by Richard Campbell II
Wonderful customer service and great prices.They have helped my wife and I save over $1500 when we resided our house compared to the depot store.Highly recommend it to everyone!
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January 2021 by Ron Cool
Very helpful and courteous
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October 2020 by Lori Storemski
Went to the store yesterday as we had an appointment to do a whole house remodel. Not one employee had a mask on. And then the design woman wanted to sit across the desk from us with no mask. We asked her to put one on and her response was that she's not a fan of masks and acted put off that we asked her to put one on. And then she had the nerve to say we could hurry up and go through our stuff because she had to wear the mask. We told her never mind and left. She then emailed and said she was sorry but she doesn't agree with the mandate and pretty much had excuses that made the apology a joke. Not sure what gives them the right to put all their customers at risk. I guess if they want to run a business like that we will never return. They lost out on a $20,000-$30,000 order all because wearing a mask is beneath them.