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April 2025 by Jason Fish
Horrible online service. I will never use this bank again.
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January 2025 by Maria Meyjes
Great service & fantastic people working at Merchantile bank in Cadillac!!!
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December 2023 by Benjamin simerson
I’ve been going here for quite some time! Great service! There has never been a problem I’ve had that they haven’t been able to solve quickly and efficiently
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December 2023 by Benny simerson
I’ve been going here for quite some time! Great service! There has never been a problem I’ve had that they haven’t been able to solve quickly and efficiently
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December 2023 by Carolynn Gay
I love the ladies at this bank! Every time I go see them they're always nothing but smiles, and they care so much! Doesn't take long for them to make me smile everytime I see them! ❤️
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December 2023 by Ron Draur
I opened my business account with Mercantile after meeting the then branch manager now regional manager Carol. Excellent customer service, extremely personable and she surrounds herself with fantastic people. Theresa as the new branch manager, Katie, Adele, Andria and Heather at the North Branch in Cadillac, professional bankers but also friends. Sara from Traverse City's new branch has also been training at this location and she is a perfect fit for this group of excellent people. I went from one business account to currently having 9 accounts including 2 loans through Mercantile Bank. Everyone I have worked with has been professional and friendly. As long as their business philosophy remains this way I will be banking with Mercantile!
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December 2023 by 1992katelynne Maddox
I love how they make my experiences here always personal and they all know my name and they really make ya feel like part of the bank family. Thank you guys for all your hard work and always being amazing
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January 2023 by Phillip Garrow
The girls at the bank are great
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July 2021 by Curt Brackenrich
They have free checking, friendly staff, and their branches are great. Hopefully they can grow a little and add locations farther north, but this is a great Michigan based bank..BTW, plz don't grow too much, last thing we want is to see Merc Bank be bought out by a giant bank and we lose your great customer service.
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July 2020 by Julie Addison
They are always helpful and pleasant. Great!!
