February 2024 by Susan P.
Poor communication. This company cleaned our chimney and replaced our fireplace doors. The work was fine as were the workers. Very nice. However, it took over 4 months to get these services completed. We were constantly forgotten about, orders for parts not placed, no one called us to schedule anything. When we called about getting on the schedule, we were told they forgot to contact us. This company has poor customer service.
