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March 2025 by Robert Smith
This place is the worst and would no recommend it to anyone. You can even get a real person to talk to. Horrible inhumane treatment for being a health care facility. Not everyone has access to the Internet. Just another way to deny service to real humans. Horrible waynof doing business.
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January 2025 by Michael Caltabiano
Slowest lab ever! Appointment at 8:10 and still waiting at 8:45..Only one person drawing blood.
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January 2025 by Shelly Ferland
Staff is personable and professional. I barely felt the needle, didn’t hurt. Check in was quick and easy. Results were timely and the website was user friendly.
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October 2024 by Carrie Vannatter
Very prompt and professional
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September 2024 by veronica swick
The SLOWEST lab I've ever been to. I had an appointment at 1pm....for a med check....and it took two hours before I could leave....for a 20 minute appointment. I had to leave work for my appointment. What's the point of making an appointment when they can't even stick to it?? Do not come here if you value your time.
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May 2024 by Vanessa Selle
The nurse who checked me in was extremely friendly and communicative throughout the process.
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May 2024 by Thomas Dettloff
The tech was professional and friendly and got me in and out in a timely fashion.
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April 2024 by Theresa Waslowicz
My phlebotomist is excellent. Didn't even feel the poke don't even have a mark. So delightful. Makes me relax. It tries to speed the process up as fast as she can get you in and out. This is my to-go place for my testing. Thank you for your kindness
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April 2024 by Cynthia G.
The local patient service center was wonderful as always, however when I tried to call the main lab in Wood Dale, IL I was on hold for over 40 minutes before I finally hung up the phone. I called the local PSC and got my question answered. Shame on the corporate lab for terrible customer service. The local Cadillac office is great.
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April 2024 by Woody Wodward
Nurse very professional and effcient
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April 2024 by aclearingintheforest
Go to the hospital across the street. You will get better service and a better price.
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December 2022 by Daphne Nicole Petitjean
I went to see the Quest Labs phlebotomist at Crystal Lake Clinic in Manton to get a blood test that my physician had just ordered. There was nobody but the technician in the lab. When I arrived at her door, it appeared that the technician was playing a game on her phone (phone was tipped sideways and technician was using both thumbs and clicking rapidly). After standing in the doorway for a couple of minutes, watching her as she played, I realized that she had no intention of greeting me or putting her game down. So I greeted her, loudly and cheerfully. The tech still wasn't willing to pause her game or make eye contact and she said nothing back to me after I greeted her.I stood there another minute or so, then gave up and left without getting the blood drawn. I don't have my own transportation, so getting to the hospital's lab for a blood test is not feasible, but I won't return to that technician or to any Quest Labs locations, ever. If I could give zero stars, I would. Very unimpressive!
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September 2022 by Ted
SLOW SLOW SLOW! BRING A LUNCH YOU WILL NEED IT!!
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June 2018 by Texas Gal
I have to get monthly blood draws while traveling cross-county. Friendliest staff I've ever seen!
