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August 2023 by Ralph Clements
Had to pick up a package for a partial fee that was due, fast service, friendly, no problem
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August 2023 by Joseph Amaya
Clearly the driver who was to deliver my package was either in a hurry or lazy. 1st day he/she put a sticker on my door. cool but they didn't even fill out the form. Anyhow, I signed it and put it back on the door like it says we should do to authorize release and it's still in that same spot. Tracking says they attempted 2 other times and that's hogwash. I know for a fact they didn't attempt to deliver again cuz the sticker is still in the same spot and I signed it. But, if they did "attempt" to deliver they didn't even get out of the truck and look . . . . Therfore in a hurry or plain Jane LAZY! I contacted customer service and supposedly they'll deliver it. Get this . . . A WEEK Late! Ups you Clearly need to pay more attention to customer service.
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August 2023 by Amber
I’ve have multiple packages not delivered while I’m home because they don’t knock. This past time they didn’t knock nor did they write on the little paper, they just stuck it to my door with no information. Do better.
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July 2023 by Brenda Lautenschlaeger
My package was to arrive at 8 pm today. And the delivered it early after our office closed and they did not bring it to our apartment this makes me mad. And now I have until Monday to get my package. What if I needed this earlier? Do you people know how to tell time?
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March 2023 by COLE SAPP
Ups the driver states he can. Not make it to my mailbox it’s on a public rise that gets plowed I’m annoyed this is the 3rd or 4th thing imma have to wait tell Monday to get quit being lazy I get my mail from the post office every day why can’t you put my package in the mailbox
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February 2023 by Chris Wolfe
Ups is the worse shipping company i have ever had to deal with, not willing to work with people, the automated phone system is garbage and the drivers never read the instructions left on the my choice app. Was supposed to have supplies and gear left at our fire station and delivery instructions were clear. Drivers still pulled in and did not attempt to deliver as requested, pin was left for the door and everything still refused to deliver. All i have to say is PEE-KAY-TWA ups your aweful, dont waste time with UPS, ship FedEx.
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August 2022 by Becky
My $1000 I pad was delivered to clearly the wrong address and left out in the weather. We have numbers on our mailbox and front pouch pole where packages are to be left. Neighbors house is clearly marked as well. This happens a lot and not just by UPS drivers. Complete laziness or carelessness or they are unable to read.
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June 2022 by Becky H
My $1000 I pad was delivered to clearly the wrong address and left out in the weather. We have numbers on our mailbox and front pouch pole where packages are to be left. Neighbors house is clearly marked as well. This happens a lot and not just by UPS drivers. Complete laziness or carelessness or they are unable to read.
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March 2022 by rromank1
I have had packages held up for over a week. Every day it gets loaded on the truck and out for delivery and every day it gets rescheduled because of “ an emergency situation or servere weather condition “ . There wasnothing wrong with the weather last week. This week weve had icey conditions on monday. Its now Wednesday , usps is delivering as well as my waste pick up. I now have 3 more packages backed up. And another non delivery. Do I have to come get myself ? Thinking about telling all my vendors to use fedex
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January 2022 by Kim Cummins
I have been waiting for a few packages from Amazon and the information I have for tracking says has been out for delivery for 4 days. No package yet. Has to drop my package off at a store that is 10 miles from my house, I didn't know to pick there. The owner has to call me everytime I get a package and they know how to get to my house. Can't call them to tell them I'll pick up there. I rather deal with USPS and FedEx.
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November 2021 by Elwin_T Justice
This rating is for UPS corporate, not Cadillac facility. The UPS automated phone system is literally the worst system I have ever dealt with in my life. No matter what you do, it won't connect you to a HUMAN. I just wanted to speak to someone at the Cadillac location without driving over there. Apparently it's not possible. So infuriating!!
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October 2021 by Declan Hilt
I live on a street corner, one side of the road has been under construction for the last 2 months. The postal service and FedEx simply drive to the other side to get to my house. However UPS says it’s an impossible delivery and I have to go pick packages up. 3 stars because employees are nice.
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September 2021 by Dawn Vaughan
Always helpful
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July 2021 by Kenneth Millard
Quick and efficient
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July 2021 by Patricia Rohraff
Very helpful ?
