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February 2024 by Duane Gunthrie
Located in a historical structure, the people in there are very nice and friendly and easy to work with.
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December 2023 by Delin Wright
My wife had ordered me a birthday present from Ebay. She made a mistake and didn't double check the shipping address and used her old one. This was the same day we had our first ultrasound for our baby so we were in a hurry to intercept the package before it went to the wrong house. We stopped by Cadillac USPS (11/29/23) to see what we could do(right down the road from the doctors) and a lady had helped us.. she pointed out that we lived in Leroy but we were in Cadillac. Wrote down our information and said she would give us a call if there was any issues.Today, the package has been shipped out. I hope it was a honest mistake, but we had to call another usps in a different city to stop the package ourselves. I am very disappointed with this experience and I will have to drive an hour away to go get the package now.
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December 2023 by Egan Nolf
People who deliver are super lazy and don’t want to get out of their vehicle to let you sign on a package
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December 2023 by MyPenguins Fly
My wife had ordered me a birthday present from Ebay. She made a mistake and didn't double check the shipping address and used her old one. This was the same day we had our first ultrasound for our baby so we were in a hurry to intercept the package before it went to the wrong house. We stopped by Cadillac USPS (11/29/23) to see what we could do(right down the road from the doctors) and a lady had helped us.. she pointed out that we lived in Leroy but we were in Cadillac. Wrote down our information and said she would give us a call if there was any issues.Today, the package has been shipped out. I hope it was a honest mistake, but we had to call another usps in a different city to stop the package ourselves. I am very disappointed with this experience and I will have to drive an hour away to go get the package now.
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June 2023 by Jim Dinero
Great Historic post office! Lori always provides exceptional customer service!! A++
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April 2023 by Willo Brooks
I LOVE my Post office. I moved my son out of my home via the Post office years ago. Sent fish tank, small tv, pool que cloths, his puzzles. All of it arrived safely and intact. Always excellent service. Everyone who works there is helpful.
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August 2022 by Emily McLaughlin
I had to wait on hold for 15-20 minutes to talk to an actual person, but this was the first time I've been on hold and I got to choose my on-hold music! While all 5 choices are terrible, I at least got to pick the least terrible music to listen to while waiting. (and you could even change your selection). This made me smile. I would have given them a 5 star rating if metal, ska, classical, or Louie Armstrong were one of my options. Maybe this review will let them know they have metalheads care about their mail services too. Give the people what they want! Who doesn't want to mosh while waiting on hold?! The customer service rep did answer my question, so I'll give them 4 stars for that.
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July 2022 by John Frier
Absolutely garbage service. I can't tell you how many time they have refused to deliver a package and it just gets sent back. Beware. Definitely ship your packages ups or FedEx don't trust them with you stuff. Refund the postal service it's a joke. They can't do their job.
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April 2022 by Tanya Tuttle
I always have problems with them not delivering packages on time. This has been going on for 3 years. I get we could not find your drive way or we ran into an issue when trying to deliver.Today I had 3 packages marked out for delivery, 1 got delivered, orher 2 ran into issue delivering. How does that even happen. I pay for 2 day shipping and am lucky if i get it in 3 to 4 days because post office cant do their jobs right. Dosent matter how many times you call to complain they dont do anything to correct the problem.
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November 2021 by Corey Waite
Always is great quick service. Never has a long wait, even when there is a long lone. They always tend to the customers needs before their own. I love that they care about us before them selves.
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October 2021 by Terri Lockhart
I had to pay for my PO Box twice then wait two weeks before I could access it
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October 2020 by Eric Lintemuth
Awesome customer service! Great employees
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March 2020 by grenprime
Nice counter ppl that are quick to help
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February 2020 by Courtney Huff
Always fast, helpful, friendlyservice.
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January 2020 by Shannon R
Always great service here, friendly staff. Sometimes there can be quite a wait, but usually nothing too serious.
