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September 2023 by Nick & Kayla Glasgow
Quick drive thru non face to face deposit. Didn't have to unload all the kiddos which is a God send.
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August 2023 by Blurae Gray
Always friendly people
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September 2022 by Tav
I HATE CHASE. I HATE THAT I CANNOT CALL MY LOCAL BRANCH NOR TALK TO ANYONE WITHIN THE UNITED STATES OF AMERICA!!!!! WHY ARE OUR JOBS BEING OUTSOURCED??? HOLD MUSIC IS AWFUL!!!! HATE CHASE BANK! THIS LOCAL BRANCH IS NOT ANSWERING THE PHONE. I’m banking for someone else. GRRRRR
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October 2021 by daniel board
If I could give 0 stars I would, chase is and has been all around the worst bank I've ever had to deal with. Their are always issues when it comes to deposits, my business account just all around terrible customer service too. It's almost like they enjoy telling you no and not helping to see your reaction. I would be ashamed to work at any location to be honest. I can't wait to close on my house so I can change banks immediately. Do yourself a favor and do not bank with chase.
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October 2021 by cyn dal
Fairly new customer to chase bank and so far nothing much to complain about. Only 4 stars to keep Chase striving for 5!!!
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March 2020 by Scott Nightengale
Been banking with Chase for quite a few years and since retiring and moving to this area, the Caledonia branch is the one closest to me (40 mile round trip drive). The staff always greets me when I come through the door, the tellers are fast, efficient and very knowledgeable about what services are offered. Yes, I know that I can bank by phone, I just prefer dealing with people.
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August 2018 by Joshua Purman
Worst bank ever. Drained our account with fees. Reversed the fees promised no more fees. Drained our account again. Spoke with Eunice Lopez got nothing but an attitude from her. Refused to reverse fees and closed the account after taking all our money. Asked the bank to talk with someone who supervises all chase banks she refused to give me a contact.
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June 2018 by John Jones
idkw but my review went missing from here. anyway this is without a doubt hands down my favorite chase bank in the entire west Michigan area. the dark haired girl (the manager i think) is sincerely a good person... the entire staff are extremely friendly, warm, & welcoming. always helpful & i cannot say enough how much i truly appreciate it.
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July 2017 by Tammy Vanbelkum
Much appreciation to Landon (vice president/branch manager) Michelle & the entire stuff of this Chase branch for their support. They are a great team of banking experts!!!
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June 2013 by Aundrea Smith
Awesome bank! And an insider tip: you get FREE coin rolls, all you have to do is ask!!
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April 2013 by Devin Hall
Fast service and great customer service.
