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August 2024 by Joel Smitter
I'm over 5/3 Bank and plan on switching, however, Karen who works at the Caledonia Branch along with all the other Ladies and Gentleman have been a great help in current issues of fraud. Karen has been one of my biggest helpers in the last year dealing with my banking issues and has never let me down!
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January 2023 by Crish Trad
Place and service are great but new updated version of mobile app is terrible.
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December 2022 by krishna Pradhan
Place and service are great but new updated version of mobile app is terrible.
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August 2022 by Jeff Huebner
Your rates are absolutely terrible your CD is only paying .01% for an 84 month term. My CU FIGFCU is paying 2.50% for a 12 month term.
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July 2022 by Rachel Huver
I’ve banked with fifth third for a very long time. I have hardly been in the Caledonia branch before but when I had a request to verify funds quicker from our house closing (a rather large check) Mark Barnes Jr was nothing short of helpful, friendly and professional. The title company was giving us a bit of an attitude but Mark remained professional and was able to get the title company to help assist us. Overall I was just taken back with how nice and friendly Mark was and genuinely was trying to help me! Such friendly customer service is hard to find sometimes and I wish everyone could be as friendly and helpful as Mark was! Not to mention he was very knowledgeable and knew what he was talking about. Someone needs to give him a serious promotion or raise! I don’t think I’ve ever encountered such a positive and helpful person at a bank before.
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April 2021 by Stacy Valentine
Activated new card got hacked immediately! Call in and talk to someone only. Someone hacked my card at the same time 2 charges pending. 200.00... Activating online is dangerous!
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May 2019 by Nate Kemp
My favorite place to bank!
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October 2018 by John Spidle
Very helpful when I need help.
