-
November 2023 by Tiffany Kirkland
The staff working were incredibly kind to my pet, and understanding with me. I will take all future pets here.
-
October 2023 by Kevin Daley
Brought our pet in with whatvInbelieved to be an infected dewclaw. X-rays showed an actual break.They promptly scheduled us for a surgery, provided low and high estimates for cost, and overall provided a caring demeanor when treating our dog.I never expected the surgery to be "cheap" - the price was right where I expected given the procedure they needed to complete. The high-low estimate was much appreciated.The follow up visits were great and our pup is not back to her normal self. We're grateful for this facility being close to the heart of our Caledonia community.
-
October 2023 by Stephanie Morio
I cannot recommend Southkent enough. If you want a vet who truly cares about your pets wellbeing, this is where you want to be. I have had several incidents where I needed my dog to be seen right away and they did not hesitate to fit me in. The entire staff is extremely nice and seems to truly love what they do.
-
October 2023 by Amy Lyon
Once upon a time it WAS about the animals care but now it's about money. Iv been coming to Southkent Caledonia for over 17 years and Dr Burns ALWAYS AWESOME years ago Id give 5 stars I am sure my daughter would but the changes changed everything it's not about care anymore and that's truly sad. Now you have to leave a deposit on a credit card to get an appointment... what if you don't have a credit or debit card? I guess your pet can't get an appointment. I am sorry others didn't come to their appointments but that's not everyone fault. I used to drive my lab there n back 4 hours that's commitment now my daughter's dog there n back 2 hours. Sad to say we will be leaving Southkent Caledonia & hope to find a closer vet that truly cares about animals like they have.
-
August 2023 by Laura Johnson
My elderly cat needed urgent, non-emergent care. Our primary provider could not work us in for over 48 hours so I called Southkent. They treated her years ago and said they could see her that afternoon. Staff were so caring and professional, gave her the best care and offered to continue caring for her. I will drive 30 minutes with a howling cat to receive this quality of care.
-
July 2023 by TOBY
Service has gone down hill fastIt's all about the money not the pet. Started going there 1980. Gone down hill the last two years.
-
July 2023 by Jennifer Elsner
Amazing place. We were taking our rabbit to get her nails trimmed. The place we go for that is walk in service. However, the doctor that usually does it wasn't in today. They were going to be in later this week. I wasn't going to try to put our rabbit in her cage again. So I called Southkent and they got us right in. I was so overjoyed! This is going to be my place to go from now on! Thank you so much!
-
June 2023 by Larisa
I've been bringing my dog here for the last 13 years, and I'm always happy with the level of care given to him. Everyone is so nice, the facility is clean, and their rates are unmatched.
-
June 2023 by Patricia Angell
This veterinary service treated my daughter with disrespect when she brought her cat in for treatment. This is the second time the cat has been in and vet and technician were rude to her and did not even latch the cat's carrier which was open when she went to pick it up in the parking lot.
-
June 2023 by A B
We had the worst experience with scheduling and miscommunications OFTEN. When dealing with a litter of 14 I needed very firm information and half the time things were not communicated. Dr Therese Burns was horrible! She clearly had a bias against certain things such as docking and our breed of dog which made us AND our dog very uncomfortable.
-
May 2023 by Greg Redner
Sadly, we were there to have our dog put down.The staff was very sympathetic toward us, as well as gentle and loving with our dog. They took the time we needed before and after euthanizing her and we never felt as if they were ushering us on our way.
-
April 2023 by Almedina McPherson
Thank you South Kent for going above and beyond for us. DR COLLEEN POTTER IS A STAR. Knowledgeable, professional, caring and VERY thorough. Respectful of our property and time. Heather in admin, follows through and takes her job seriously. Listens and responds with kindness and respect. Dr. Meggan does and amazing job as well and is very passionate and knowledgeable. I can’t say enough great things about these three. Thank you South Kent. Your staff is amazing !!If you are calling South Kent ask for these 3 rockstars. ⭐️⭐️⭐️⭐️⭐️
-
April 2023 by snap ring
Lilly had to go to get her summer meds. Everyone is so friendly and nice. The prices are fair. We trust their judgement. No complaints from us or Lilly.Lilly says woof, woof, woof!!
-
December 2022 by Chelsea Lewis
I would never trust my pets care at this facility. I suggest finding any other vet for care. Their care is underwhelming. No empathy for owner or pet. Their prices are also out of this world. Please do not support this office.
-
November 2022 by Logan Klinker
Today we called about farm vets to see if we could get one out to the house. Within no more than 10 minutes they had Meggan Freeland at our house attending to our family pet. Not only was it quick but she knew just what to do. He’s recovering now but our family can not express how thankful we are for the team at South Kent. You guys are amazing, thank you!
