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February 2024 by Paege Chafin
Fantastic, knowledgeable people... great prices and customer service
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January 2024 by Steph Sterman
Excellent customer service.
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November 2023 by Ryan Foerch
First time getting my vehicle fixed here. Staff was friendly and the repairs were done well. I would give 5 stars, but for the cost. My car was there for 2.5 hours. I brought all the parts I needed. My bill was $530...just for labor. I'm glad they were able to get me in quickly, but for a hometown shop, I'm disappointed in the pricing.
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September 2023 by Tasha Perry
I work within walking distance and much to my surprise came out on my lunch break to find I had a completely flat tire. Called Tires 2000 in hopes of a miracle so family didn't have to leave work to come help me out. They understood my emergency situation and brought over a portable air compressor to help get the car there and fixed the tire all within time to ensure I was able to go home from work on time. I can't thank this team enough for helping me out during a very stressful situation and making it easy and painless for me.
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July 2023 by Kelli Gower
I realized my car needed an oil change before an upcoming road trip. They were able to squeeze me in for an oil change even though they were busy. Good customer service and we will definitely be back!!
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February 2023 by Ruth Gunneson-Poling
Bought tires I specifically asked if they would handle ice. They slipped all over the road. Last straw: got stuck in client's driveway. I called to tell them the problem and asked what they were going to do. They refused to send a tow truck citing they could get stuck and it'd be my fault if they did. It was 15 ft from the road. No way they'd get stuck. Called Grand Valley towing. He was quick and got the job done. A few days later a friend recommended Velocity Tire & Auto on 68th St. Kentwood MI. They replaced the tires with new ones that work great on ice. Brent the owner is a great guy. Jerome and George are great too. They loaned me a nice car in the meantime. Turns out Tires 2000 put the wrong sized new tires. I returned the tires.
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January 2023 by Katie VanderLende
Don’t call them for tow help to get unstuck from the snow, they will steal your car and take it to their lot to charge you a storage fee and leave you stranded outside in a blizzard.
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November 2022 by Owen Price
I was treated with kindness and respect. And a job well done. I recommend going here if you like good work at a fair price.
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May 2022 by Taylor Hackworth
Loved going to this place at first. Dealt with Josh many times. Very fast customer service. Although I had a unfortunate customer service experience with a tire that I had replaced from them. I drove on their tire for two days before I noticed a bubble. I brought it to their attention. They told me I had to pay cost for a replacement. After I was under the impression that my tire would be covered since it was TWO DAYS. Disappointed…. Josh couldn’t even speak to me about this and that’s who ordered my replacement after I hit a pothole. He walked away and another dude was up to the desk to help me. I have worked sales/customer service and I don’t think I would ever make someone pay for another phone if the one I sold them was having manufacturer defectives.
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April 2022 by Levi Kurtz (Vile BxR)
Don't usually have issues with Tires 2000 however these last two times that wasn't the case. They need to fix their late night tow line as it doesn't leave messages unless you call it directly also, the last time my car was picked up by their tow service the guy who took my call either only heard half of what I said or their was a communication problem between them and the driver. After picking up my car the steering wheel was very noticably crooked. On top of all that i discovered that my transmission fluid was low after getting home and now leaks.Never again. Save your money and drive the extra 10 or so minutes into middleville if tires 2000 is going to be your place of choice.
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February 2022 by Steve and Chris Nisbet
I received an oil change on my vehicle this morning & was so pleased by the experience that I am moved to write a review. Tech "JW" provided expert service at a fair price & had me on my way in under an hour. Tires 2000 has definitely earned my continued car service business.
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January 2022 by Steph Blom
I stopped by with my daughters car today that had a nail in the tire and was flat. I was hoping they would be able to repair sometime within the week. I could see they were busy but they didn’t miss a beat. They took care of tire and were great to work with. This place understands customer service for sure! Thank you for helping me out today!
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January 2022 by Kurt Rozema
My sister stopped in today and asked if they could test her alternator. The guy was a little apprehensive at first but agreed. It was cold, approx.10 degrees, he told her to shut off her van as he hooked up his test equipment. When she went to start it again it didn’t start. She asked if they could look real quick to see if they could tell what the problem was, he said no but they could schedule her for Wednesday. She is in her 50’s and handicapped and now she was stuck in the parking lot. The guy proceeded to close up and leave which is when she called me. I drove 38 miles one way to see if I could help, I was there all of 30 seconds and had the van started. It was a loose battery cable that was moved enough when he hooked his test equipment up that it didn’t allow it to start. 30 seconds is all it took to get her back on the road, not stranded, not crying, and feeling thankful. Imagine if your guy took an extra 30 seconds to look and grab a battery cable to see it was loose. Imagine what customer service is and think of how you would feel if your sister, mom, or daughter was treated that way. I drove 76 miles round trip to save your guy 20 seconds of his life, positive feedback by a customer, no bad word of mouth for your business and the ability to gain loyal customers. I cannot comprehend leaving a customer, let alone one that has a handicap sign in the window stranded in 10 degree weather.
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January 2022 by lisa4954
I was totally ignored and ended up giving up on help and going to another place. I followed the signs for where to go for oil changes. They told me I have to go around to the other side. O could not go straight because it was blocked and half the drive was blocked. I finally got to the other side. Luckily there was an employee cleaning out an area where eww they did an oil change and he told to go back to where I had come from. I told him they sentencing there. He said he would talk to someone and see what I need to do. I waited 15 minutes while he continued to clean and ignore. Me this is when I went to another oil change place.
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November 2021 by Rick Reigler
Great people and Service that you can count on.
