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February 2025 by Larry Diamond
Matt (pharmacy technician) was professional, courteous, and very helpful in helping me choose which Motrin Cold and Sinus to use. Matt provided me the costs of all the different amounts of Motrin Cold and Sinus products. As a pharmacist, I appreciate the help so I can choose the amount that would be needed for my wife's cold symptoms.
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October 2024 by Asher Caster
3 strikes, you're out. 1) had a pharmacist argue that my son didn't have refills on his asthma inhaler when I knew he had four - she was looking at the wrong script... 2) I got a text a script was filled, I drove right up and they turned me away because all 3 were on lunch - how about staggering your lunches so you don't have to shut down the pharmacy for an hour in the middle of the day every day? 3) filled another script, confirmed it through text, went to get it only to be told they were out - every pharmacy in the world calls and tells you, is that not standard practice? There are wayyyy too many pharmacies in the area to deal with this lack of management. Bye.
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October 2024 by Irene
Laura (Sales Clerk) and Pietrina (Operations Mgr) were awesome to engage with; they are professional, knowledgeable, helpful, patient, and friendly. I wish they were both my next door neighbors. 😇❤️🎃
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March 2024 by Miranda BH
Customer service was great with Percilia. Very friendly and pleasant.
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February 2024 by Roqui Quiles
I was in line, waiting longer than usual, but I think it was because it was a busy hour with many clients picking up prescriptions at the same time. Despite the wait, it turned out to be a very good experience because the technician or pharmacy personnel were very diligent.
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February 2024 by Miranda Billups-hudson
Customer service was great with Percilia. Very friendly and pleasant.
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January 2024 by Brandi Kloostra
I love this CVS store because of Marie. She works the cash register, stocks/labels shelves, and is the sweetest lady. Marie is polite and helpful, and is always working hard. Her smile and kind demeanor are so appreciated!
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November 2023 by Geraldine Gonzales
Shout out to Matt, not sure if he was the store manager but I sent my bf in to look for a certain plushie for our child and Matt went above and beyond to find it for him. This is what you call quality customer service. Give this man a raise cvs!!!
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November 2023 by Linda Coburn
Love this store. Also Marie is always helpful and kind.
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November 2023 by Judy Gagleard
Good , CVS Has all i need for all my needs.
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August 2023 by M L
Outstanding patient service from the Minute Clinic staff. My husband and I came in for COVID testing. We were seen promptly and treated professionally, and with dignity. We are so grateful to the staff and management for a seamless, positive experience under less than ideal circumstances.
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August 2023 by Leena C
Horrible customer service! Claudia the store manager has no proper work etiquette. As a former cvs employee, as I work as a pharmacist technician at store #8208 in Plymouth, I was well trained to always deliver proper customer service. Recently I had purchased a phone charger from this cvs, and it was found to be defective and only lasted me for 3-5 days. So I decided to come back and return it. While trying to return it, Claudia gave me such rude customer service. She showed no eye contact, talked to me in a rude tone, and she told me to go back to my MY CVS. How rude! I know I keep using the word “rude,” but this was just how the whole situation went down. Go back to your cvs is pretty equivalent to “go back to your country.” Is Claudia telling me that I can’t shop at this exact cvs because I don’t work at this one? I am free to shop wherever I would like to, and a refund system exists for a reason. At our cvs, if you need to return something, it is done in a kind and friendly manner, and even if you don’t have a receipt, we give you store credit. I was pretty much being told that I had no luck in returning this defective charger. Overall, horrible experience, I did my get my way by exchanging the damn charger but she told me if this one stops working I have to take it to the MY CVS. Claudia I’m also aware of a former employee who left recently a few months back, now I understand why. The nice blonde lady with glasses and Pam are super sweet here, but Claudia is the true devil.
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August 2023 by Harleen Singh
Horrible customer service! Claudia the store manager has no proper work etiquette. As a former cvs employee, as I work as a pharmacist technician at store #8208 in Plymouth, I was well trained to always deliver proper customer service. Recently I had purchased a phone charger from this cvs, and it was found to be defective and only lasted me for 3-5 days. So I decided to come back and return it. While trying to return it, Claudia gave me such rude customer service. She showed no eye contact, talked to me in a rude tone, and she told me to go back to my MY CVS. How rude! I know I keep using the word “rude,” but this was just how the whole situation went down. Go back to your cvs is pretty equivalent to “go back to your country.” Is Claudia telling me that I can’t shop at this exact cvs because I don’t work at this one? I am free to shop wherever I would like to, and a refund system exists for a reason. At our cvs, if you need to return something, it is done in a kind and friendly manner, and even if you don’t have a receipt, we give you store credit. I was pretty much being told that I had no luck in returning this defective charger. Overall, horrible experience, I did my get my way by exchanging the damn charger but she told me if this one stops working I have to take it to the MY CVS. Claudia I’m also aware of a former employee who left recently a few months back, now I understand why. The nice blonde lady with glasses and Pam are super sweet here, but Claudia is the true devil.
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March 2023 by Lauren Corker
Pharmacy staff is helpful, friendly and quick. The texts and app notify me when my scripts are ready, so there is no guessing game.
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February 2023 by Alison R.
the staff at the pharmacy here seem pretty dedicated. I always get what I need+get my questions answered Well!! I've never seen a pharmacy error in the 40 years I've been going there! which is incredible i love the little guy there
