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November 2023 by Tonima Tasnim Ananna
Lost a number of my items during the move, driver was unable to locate the items when we asked. He reassured us that we can file a claim for missing items in the next 90-days. The company flat out refused to reimburse for items, asking for proof of things which went missing. How do you prove things are missing when they aren't there? Very unprofessional.
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August 2023 by Jennifer Watson
From my initial phone request for a quote, to moving our household goods, DMS was by far the best moving company out. In the end, they far exceeded our expectations.From the initial home visit, Richard Muckle gave us a not-to-exceed quote, which was better than all the others who by the way, never bothered to send an agent to physically come out and assess our stuff. Turns out, they are sutting in a call center somewhere in Florida.On the other hand, Richard walked through my home and inventoried my stuff. He walked me through the whole process and answered all my questions.Upon confirmation, DMS was able to meet my timing requirements and on pick up day, Tony our driver arrived in a semi, along with 3 other movers. They were quick, efficient and very careful with our belongings and the house.Once on the truck, Chelsea, our main DMS contact, gave us regular updates on the status of the truck and delivery date. The day prior to delivery, we received a 2-hour window and on the day of, Tony, the driver, called to let us know he was an hour away.DMS provides multiple payment options of which, I paid online via credit card. It was easy,,, convenient and there was NO credit card fee.I would definitely recommend DMS, if nothing else, for their professionalism, expertise, convenience, trustworthiness and price.
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July 2023 by Zach Lokilow
Dms moving is the pinnacle of all moving companies. I will never use anyone else. They always bring me back.
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June 2023 by Vicki H.
If I could give these movers ten stars, I would. We had a totally positive experience from beginning to end. Would not hesitate to recommend them. Chelsea kept us updated and informed so we knew what to expect. The driver Luke and his crews both in Michigan and Ontario were professional, quick and extremely pleasant to work with. They reassembled all beds,and furniture that had been taken apart and took great care with all our belongings.
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January 2023 by Robert Payne
Greg ,Rob and Aaron did a fantastic job packing my house. They are friendly and easy to work with. Great Experience for me.
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November 2022 by Jerome Jaskowiak
Nick, Chelsea and the team delivered on what they promised. Everything arrived on time and unloaded in good order.
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October 2022 by Gerry Gorka
Really there are many kind things I could say about this company, way to many to mention. DMS made our move (after 39years) a freaking breeze, everyone from MJ, Chelsea Bean and all the crew were just wonderful, extremely helpful and went above and beyond to make this move go seamless !!!!!If your looking for a moving company I strongly suggest you contact DMS. And to top it all off we received a CREDIT of $1197.50. WHO DOES THIS !!!GREAT MOVING COMPANY !! 1000 ⭐️Again Thank You All For Your Wonderful Service!!Gerry & Bev G
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September 2022 by Christine Kushner
They are amazing!!! From Brian on initial contact to Chelsea on coordinating all the details to Ben and his crew who did all the heavy lifting, I could not have asked for anything better. Brian and Chelsea kept in contact with me every step of the way, prompt responses to emails and phone calls and answered all my questions and concerns. Ben and his crew showed up right on time and were very professional. Not one single thing broke, even the stuff we packed:)! If you are looking for movers,look no further, I highly recommend them.
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August 2022 by K Serna
DMS made moving so easy! My sales rep Richard gave me a thorough estimate, and my customer service rep Chelsea stayed in contact with me regularly. The movers showed up exactly on time and were lightning fast. I thought the move would take all day long based on previous do-it-yourself moves, but they had it done in under four hours. Their price was fair and it was worth every penny!
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June 2022 by Michelle Schmitt
Our Sales Rep, Nick, was great to work with; he called to confirm our appointment, walked us through the process, asked if we had any questions/concerns and provided a quote in a timely manner.Chelsea, handled our booking, questions and payment quickly and professionally. She called the day of our move to check in and again the day our household arrived...made sure we were okay.Our Driver, Mark, was an absolute pleasure to work with as well.The Team @ DMS Moving Systems made moving less stressful and we greatly appreciate all they did! Highly recommend DMS Moving Systems, Inc.
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May 2022 by Michele Horton
This company was amazing. I moved 1400 miles away to Florida and right from my initial meeting with Nick I felt confident in them. The price was reasonable and everyone very professional. Mark and his crew arrived to facilitate the move and I can't speak highly enough about them. The communication was great throughout and they arrived on schedule to my new home. I definitely recommend them!
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May 2022 by Sue Shanlikian
This was our fourth move with DMS. The quote was accurate and very fair. The actual cost was lower than the quote. The crew was OUTSTANDING because they treated our furniture with care and no scratches and no marks or dents on walls of our old condo or the new condo. They all were true gentleman and smart. Very efficient, 5 + stars.
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May 2022 by Peter Clayton
The entire team was attentive and responsive. The move hit aggressive timelines and was executed without any troubles. Best moving experience ever!
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April 2022 by Debbie W.
Our recent move from Florida to Michigan with DMS was excellent and stress free. This was our fifth move with DMS. Richard Muckle our sales representative and Chelsea Bean our Relocation consultant helped us through each part of the move process and were always there to answer questions, knowledgeable and customer focused. Our estimate was explained to us in great detail so we fully understood costs incurred. The moving crews in Florida and Michigan were very respectful of our house, our belongings and took great care to handle them carefully and make sure flooring and carpeting were protected. DMS has been in business a long time and there is a reason...experience, integrity, and focus on customer satisfaction. Thank you Richard, Chelsea, our moving teams and everyone at the warehouse for an outstanding job. Highly recommend that you research your moving company thoroughly and make your decision to hire DMS...you will not be disappointed. Thank you! .
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March 2022 by David Wagner
We were very pleased with our DMS move. Everyone we dealt with was helpful, knowledgeable and pleasant. We had a winter storm to work around and they handled it smartly. The crew was very hardworking and conscientious. They were truly concerned about not damaging our possessions nor either house. We are glad our friends recommended DMS.
