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January 2024 by Bill Given
Staff was very helpful with my exchange
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January 2024 by Fox Fox
Best place for designer things lower than retail....
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November 2023 by elaina berry
Ordered online, called to f/u on my order 5 days later when I noticed no movement on the shipping. The customer service Indian rep was rude. After the order came in I went to pick it up and the service rep at the desk was snappy and rude. My boots came in a raggedy box with no lid, so I asked for a bag the rep said we're going bag less so I said well there's no lid so!!! She then said ok I can give you a bag but next time you come bring your own. WHO ARE YOU TALKING TOO! IT WON'T BE A NEXT TIME! THIS IS MY MONEY AND I CAN CHOOSE TO SPEND IT WHERE I WANT TO! The way the boots were presented to me .. did they come from somebody's closet! I don't shop there often and now never!
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November 2023 by Dawn Shephard
DSW it’s OK for people with narrow feet they don’t carry a lot of wide sizes
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September 2023 by Clark Davis
They have some great shoes for kids reasonably priced and great service
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August 2023 by Nick and Briel Wright
Store is still closed and I was met with a huge attitude. They had a sign on the door yesterday that it would be open today and now they have a sign on the door that says it will be closed until tomorrow.Some guy saw me standing with my 3 kids looking at the sign, came out, and gave a long, condescending talk with attitude.
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August 2023 by Marina Blanco
Horrible customer service. I went in and waited at the online pickup counter today and waited there for over 10 minutes in disbelief as one of the cashiers with no customers was staring at her phone and doing nothing without asking if I needed help. Appalling...
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July 2023 by Steve Fellows (The Handyman)
So many choices! Good prices
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June 2023 by lee locke
They have pretty good prices and sales.
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June 2023 by Ghost
Great experience ... I go out ov my way to shop this store
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May 2023 by Jon-Michael Ross
Great experience ... I go out ov my way to shop this store
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May 2023 by Shawn Gronas
Wow I was with a dsw associate early today who was super nice. I ended getting a size to big. So I called and wanted to know if the smaller size was in stock. A different associate had answered. He told me I'd have to come in and return the bigger size then order my smaller size. I said ok thank you. He said yup and hung up. Rude
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April 2023 by Jessica Washington
Very rude staff member, dushon (unsure of the spelling of her name). I was here two times in one day, 1st time was to exchange a pair of shoes and I was told by the manager that I had a $5 coupon. Decided to come back to buy shoes for my children and when I told her that there was a $5 coupon on my account, she rudely said “I don’t know who told you that because you don’t”
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February 2023 by Aamna
I wasn’t aware of their return policy and went back with two pairs. One was too uncomfortable and the other broke after one use. I did not argue about the return policy, however, the manager was extremely rude, making faces and laughing at me WITH ANOTHER CUSTOMER as though I was trying to scam them or was desperate for the money. It was humiliating and as someone who has worked in customer service since high school, that is not how you treat a customer. I was going to shop after but was treated so badly I will never return. I know times are desperate but employees should know how to treat customers, ESPECIALLY a manager.
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February 2023 by G G
This location has a wide variety of shoes and friendly customer service
