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December 2023 by Zerrick L.
I strongly advise against choosing Gerber Collision & Glass in Canton on Michigan Ave and Sheldon for your Collision & Glass needs. Throughout my 3-week repair, their communication was incredibly poor. Adding to the frustration, the Manager's behavior was excessively rude and disrespectful. Mr. Manager, it's recommended that you consider a different profession and perhaps take a customer service course. Your actions in front of employees today were unacceptable. I hope to hear from the owner soon, because I am sure this type of behavior is not in line with their standards.
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September 2023 by Bubba Haney
Best experience love all the people in the office vary professional and they kept me updated on my car also my car was done sooner then expectedService: Body & Trim
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August 2023 by Christopher Malave
My car got scrap in a parking lot, I thought it was scratch to the primer, turns out it was the other car's paint on my car, they were able to buff it out in minutes, they could have told me I needed it to be painted and I would've believed them. But they were honest and saved me a whole lot of money. Thank you Tonya.
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June 2023 by Ashley Schmitt
My car was side swiped and within a month they had it back to me despite extensive damage done to the side. They even cleaned my car for me! They did a fantastic job. While I hope I don't have to use them again, they will be my go to for insurance repairs.Services: Painting
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April 2023 by Christa Graham
I am completely happy with Gerber Collision & Glass. My car had extensive damage. They provided an estimate as close as they could to the final cost of the repair. (There were things they couldn't see until they took it apart.) They provided regular updates and had it finished on the date they said it would be finished. It was very easy to work with them through my insurance and the repairs look great!Services: Painting
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April 2023 by NA 1
Great service and very professional staff. It’s my go to shop for all my cars. If insurance doesn’t include them in their list, I call the insurance to make them in the list because only place I trust with my cars.
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March 2023 by L.M.W
Did a good job on the repair. Never got contacted back about a situation
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February 2023 by Christina Nguyen
Hit a deer and they fixed everything and cleaned the inside of my car, weekly updates! only toke a month! did an amazing job! highly recommend. they really care for their customers. my car looks brand new!!!Service: Body & Trim
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February 2023 by Karolyn Keenmon
I had my vehicle fixed here, not only did they do an excellent job they returned my vehicle to me spotless, cleaner than when I dropped it off (inside and outside). They also gave me a full tank of gas. I would highly recommend this body shop and will use them in the future should I ever need to.Service: Body & Trim
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November 2022 by Madan Aheer
I am very disappointed with this body shop. I took my car for repairs which includes 2 parts to be changed and some paint job. I was told 1&1/2 week and showed an estimate that seemed reasonable. It took them 3 weeks to give my car back and in the end final bill shot up by 50% from $6,000 to more than $10,000. They do not know how to fix newer cars. They will send your car to dealership. So do not take your new car to this body shop, they are not familiar with new car features. Owner is rude and will keep on justify delay and other things. It seems like they will add un necessary expenses. In the end I would recommend do not take your NEW CAR (EV) to this body shop and gets frustrated. Not worth it. Stay away.Services: Painting
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October 2022 by Breathe Moment
This company fixed my car a few years ago when it was in an accident! They were professional and got my car back to me quickly!
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October 2022 by Virginia Obidzinski
Had my rear bumper replaced and the outcome of that was flawless!Very friendly and courteous staff also!Service: Painting
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August 2022 by Michelle W.
My car had some bumper/paint damage from my garage and Gerber fixed it quickly. They saved me money AND time. I appreciate Ethan's kindness and the overall professionalism of the team. If I ever need collision repair (although I pray I won't), Gerber will be my first choice!
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July 2022 by Elaine Cole
Very caring workers. My car looked gorgeous and there were no problems. I would recommend them for all car repairs.
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June 2022 by Jon Mullins
I used this place because of my insurance. Never again. Work was done ok but they said 10 days and it took over a MONTH. They called me one time to tell me they didn't know how long it was going to take??? every other time I had to call. They did the estimate incorrectly so that my insurance had them stop work for 4 days while they figured it out. I'm still waiting on a bed cover that they haven't even ordered yet. WHY?!?! Whomever does the management/administrative tasks needs to be fired. I will never use this place again even if I have to pay out of pocket and wait for the insurance to reimburse me.DONT SPEND YOUR MONEY HERETAKE IT SOMEWHERE THAT CARES ABOUT HOW LONG YOU ARE WITHOUT YOUR VEHICLE BECAUSE IT SURE ISNT THIS PLACE ?????Services: Painting