GameStop is a popular store that offers a wide range of gaming and collectible products. It is a great place for gamers to find new and used video games, consoles, controllers, and accessories for PlayStation, Xbox, Nintendo, and even retro gaming. Besides games, the store sells trading cards, sports cards, Pokemon cards, and other trading card games. Customers can also buy gaming, anime, and pop culture merchandise like action figures, collectibles, apparel, accessories, decorations, replicas, and board games. The store provides options to sell or trade old consoles, games, accessories, and phones for cash or store credit. Recently, they also started buying PSA graded collectibles such as sports and Pokemon cards. Many customers appreciate the good deals on booster packs and the availability of pre-order stock even after game releases. Staff members are praised for their excellent customer service, with employees going above and beyond to help resolve issues and keep customers satisfied. One staff member was specifically highlighted for making sure customers are updated on pre-orders and new releases. Customers find the store helpful for special occasions, such as surprising someone with gifts. While a small fee is required to become a "pro" member for certain purchases, most reviews indicate a positive shopping experience. Overall, GameStop is a friendly and helpful store for gamers and collectors alike.
Sometimes they only have one staff member working at times but still remain pleasant and fast
November 2023
The store clerk Neveah was fabulous she makes sure all customers are satisfied and keeps you updated on all pre orders and new games as well as updating new equipment as needed. Excellent customer service satisfaction 10/10
January 2023
Fantastic customer service. We had a problem with our transaction and the manager (Niveah) went above and beyond to try and get it resolved.Only complaint is that you have to be a "pro" member to make certain purchases ($15/yr due) but I get it, they have to make money somehow.
