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September 2023 by ree dillon
Hines Park Collision was super efficient in getting my car taken care of. Other local shops didn’t have availability to even just look at my car for 4-8 weeks and Hines Park got me in & repaired in 2.5! They were great with communication, and everything has run smoothly since I’ve gotten my car back. Michelle answered all of my many questions & was super friendly! I included before & after photos, too. Highly recommend!Service: Painting
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September 2023 by DEBBY ASH
Twice we received inaccurate estimates. Things were “forgotten by mistake” waste of time.
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August 2023 by Ciera LaShay (Cece)
Ehhh, idk. Initially I thought that this shop was very accommodating. Michelle allowed me to bring my car in earlier due to the shops being backed up until August. The good thing about the shop is, the collision team did an awesome job. Car doesn’t even look like someone hit me. BUT!!! Upon me picking up the vehicle, there were a few things that caught my eye… the button on the top of my gear shifter was now broken although it wasn’t before I took the car in… then my check engine light was on as well. When I called and spoke to Ryan who is apparently the manager, he didn’t want to take responsibility for breaking the shifter button although, the broken piece was found on THEIR property in the parking lot. It took me calling my insurance company for them to get the part ordered. Long story short, be careful. I in-fact will never bring my car here or even recommend it. The bad they did outweighed their service. This is unacceptable business.
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July 2023 by Eric Pelland
Michelle and Brian are great to work with. So good at communicating, pricing, and working with me on options that fit my budget and timeframe. Best place around.
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December 2021 by Narinderjeet Singh
Nice kind people
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June 2021 by Raymond LaBeau
Awesome. Highly recommended!
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January 2021 by James Holland
I would definitely go there again
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December 2020 by Heidi Leland
The best, most experienced, trustworthy, quick and reliable collision service!
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July 2020 by J Kaai
Rich was extremely helpful and patience with me and the work was excellent!!!
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October 2019 by David
Great work. Knowledgeable helpful artists
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February 2019 by Beth Engler
Great advice...
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September 2018 by Bill Slabey
I had the rear fascia replaced and painted by the body shop on my 2015 Toyota Sienna from a parking lot ding. Work was performed after XMAS holiday 5 months ago. The new fascia was not painted properly. The paint is peeling off in sheets. Yes, they are repainting it but I am without my vehicle for three days. They did provide a rental vehicle at Enterprise car rental service but only for a compact vehicle. That was unsatisfactory for me and after I called Hines Park Collision from the waiting room at Enterprise they did, eventually, agree to a comparably sized vehicle. They get one star simply because an automotive collision shop paint finish should not peel off at all let alone in 5 months if the part was properly prepped and painted.
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September 2018 by Robert I
Friendly staff, work performed was satisfactory will see how it holds up to michigans harsh salt seasons. Work performed took a week longer due to parts availabilty.
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September 2018 by John Whitt
Highest quality of repairs
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September 2017 by Megan Talmadge
Garbage, took my suv to get fixed, they say up to 3 weeks, ok cool, nope 41 days later and I had it back but not even completely fixed, horrible paint job, just took my suv there today to finish getting it fixed a 10 min job has turned into maybe ill get it back tomorrow. Never again.
