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February 2024 by Stefanie Hopkins
That chicken salad. OMG so
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January 2024 by alyssa smyth
Always great service great
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January 2024 by Kyle Zilch
Food is pricey, walked in and everyone is sitting around on the phone. Yet when I order a chicken salad sandwich off of the lunch menu. They haven't made it. Both here and Novi never have lunch stuff ready for, well, lunch.
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January 2024 by Cia Bart
As always the service was excellent. Special thanks to the individual checking out orders that had been prepaid the morning of 12/22/23!! The individual went above and beyond to locate a ham for me!!
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December 2023 by Lauren H.
Your products stand on their own. Hands down second to none, I just purchased my small 7lb ham serving for four. I witnessed the customer next to me examining her ham as if she was servicing under the hood of a Honda. Amy emerges from the back selects a ham the size I described and tells me its against store policy for me to have a peek. Wow! really i just witness a full exam but okay. She advised if i looked at it in the car and im not satisfied- my prize is to return to the store , stand in a now longer line and try it again after spending nearly $80. The ham selection was fine, thank goodness. Good customer service will make the difference in whether i will ever return to this particular location. Dont lie to a customer, charge them and inconvenience them all in one breath. Good customer relations makes dollars and sense..yes I know cents. Lazy, rude and lack of customer relation skills= non repeat business- at least not this location!
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December 2023 by Kristina Cooper
Every year my family goes here, the service is usually always great. This time there was a few customers that had attitude problems with staff that in my opinion was uncalled for. Highly recommend their online order ahead feature.
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November 2023 by Bill Roney
The perfect roasted turkey with 3 sides, cornbread stuffing, extra cheesy au gratin potatoes and mac and cheese. All we need is some dinner rolls a pumpkin pie and a salad. I tasted the turkey and it tastes so good.
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November 2023 by Rita Sanders
First of all, the day before Thanksgiving, the store did not open at 7am as stated. Then, we stood in line in the cold with a reservation for over 40min, only to be told once entering the store to move to the side because they are only taking prepaid orders, like what? None of the products were ready. There were only 2 employees, one being really rude and the other doing everything from cash register to slicing. Yes, I said slicing because that wasn't done, and neither were any hams or turkey up front in the warmers. This was unacceptable service, I left with making a purchase!! Will not be returning to this location.
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November 2023 by Wigmar Gonzalez
They are extremely disorganized in this store and it feels like they gather the most incompetent employees for the day before Thanksgiving .
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November 2023 by Amanda Smith
We were having a last minute office meeting and wanted to provide lunch for 25 employees. Fortunately this location has an amazing team who was able to make that happen for us! Shout out to Chyanne & Deb for being astounding employees and quickly making our take-out order! We appreciate you!
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November 2023 by Rob McCollum
Always great the service is top notch.I always order in advance and they've always had my order ready on
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November 2023 by Emily C.
Rude customer service. The website went down to order for lunch and when I called to talk to an associate, the lady gruffly informed me that she can't take orders over the phone and I'd have to come in. That policy is fine, but she was short and sharp on the phone and abruptly hung up. Maybe either work on your website or train your employees to interact with actual humans.
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September 2023 by Rick Kuzdak
High quality food. Great lunch & dinner choices
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September 2023 by Martha Shinn
I just left the store. Customer service at its best!! I'm recovering from recent hip surgery and in between using a cane or a walker. I decided to use the cane. A worker probably the cashier came and opened the door for me. Went in the back to get a Ham bone for me. Another worker asked what kind of soup I was making. We chatted about soups and they shared with me the kind of soup mixes they carried. After ringing me up he carried the bag and opened the door again, checking if I needed help to the car.Granted I was the only customer in the store at the time so it was easier for them to go out of their way to help me but I really appreciated it!!Customer service used to be the norm, not so much any more so when it does happen I want to recognize it! Thanks again!
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May 2023 by Rose Boshaw
Good food. Too bad they close before their listed closure hours. Mind you they close at dinner time. I've worked in restaurants for 20 years; you take the customer up until your closing time and clean AFTER you're closed. Sure, do some pre closing, but expect to service your customers. Disappointed.
