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January 2024 by Melvin M.
Went to this location to get some speakers installed at 8:55am. I waited in the lobby and at 12pm I went up to the counter to check on the status of my truck. The worker had a bad attitude and told me to take my truck and leave because he was backed up: I said that's fine just give me my money back. The worker said I don't have any cash. I said well I ain't leaving until you give me my money back. The guy called the police on me a paying customer. I don't recommend this location it has racism all over it. Location Ford road in Canton Michigan.
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August 2023 by Raymond LaBeau
David and Zack did great work on a older car with older high end gear.... back up and rocking !!!
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July 2023 by kevin ford
The 2 salesman didn't even bother to give me an estimate, and didn't call to follow up. What ever happened to customer service
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May 2023 by Robert Majewski
Really disappointed the old location closed, but looks like a great location with much more room to display things. Guys are still great
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May 2023 by Cameron Gray
Had my buddy do my subwoofers and we messed something up and this Mickey Shorr team was able to fix the problem in 45 min and they sound great very friendly staff explained what they were doing and David was amazing he helped me make them louder and just sound all around better
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April 2023 by Mike B.
Horrible service! I placed an order and called to check on the ETA 4 days later and found out they still hadn't even made the order. So i sat around for 4 days waiting for my item knowing Mickey Shorr had it taken care of but nope there customer service sucks. If i had known how shitty of customer service they had i would of just got online and ordered it myself. I always try supporting local businesses but Mickey Shorr obviously doesn't need the support
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April 2023 by Nic Love
I went to get a new radio installed that comes with back up camera & they tried to charge me $480! Rip off! Go to Auto One Glass & Accessories in Garden City on Ford Rd! They were able to install my radio for LESS THAN HALF that price & have excellent service. The people at Mickey Shorr try to upsell so much it’s craZy! They tried to charge me for so much unnecessary things!
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April 2023 by Alpa Desai
Rob was quite patient and helpful. Great customer service from him.
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February 2023 by Conley Poole
Highly professional, prompt, and friendly. They did a swap to reinstall the original equipment in my Escalade and did a phenomenal job. Competent and capable professional technicians. Thank you!
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February 2023 by Marq Jones
Great location! Great experience! I shop around often for quality audio equipment and good customer service is hard to come by in this market. Dave and the staff at Mickey Shorr in Canton took the time to educate me about my car’s sound system instead of just trying to sell me on something to make a quick sale. I ended up getting the JL Audio Evolution and I love em! Will be back to finish the build and I highly recommend Mickey Shorr Canton!
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January 2023 by Sheila P.
I had a remote starter installed on my Hyundai SUV at the beginning of December 2022. The salesperson was knowledgeable, professional, and patient. The entire purchase and installation only took about 2 -1/2 hours. OUTSTANDING CUSTOMER SERVICE During the same visit I ordered and purchased some Weather Tech products. It took over a month to receive my ordered items. Based on my experience, do not order second party items through Mickey Shorr. Order directly from the company
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December 2022 by Lydia Nemitz
The people were very friendly and helpful. When they installed my radio, a week later they called and asked me for $200 more because they installed the "wrong radio". I should not have been asked to pay for their mistake.
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December 2022 by Al Sadeq
Scammers, typical sales they tell you something but they give you something else, I called yesterday talked to a guy by the name of Rob, I asked for backup camera and navigation system, told me it will start from $200, you have to bring the vehicle early morning to be able to finish it the same day, will I was there before they open, I got lucky to meet Rob, yet he spent 30 minutes trying to add what he can add, then tell me it will cost me $727 that’s before labor, I asked him what about the $200, he said Oh that’s only parts not including radio system not including labor.Don’t wast your time go to Best Buy, at least they have sale, they have good customer service not scam like Micky Shorr.
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September 2022 by Matthew Rogan
Came in on my lunch break to see about adding a sub. They were able to get me in right away! Awesome service! Absolutely love my sub. Needed some thumb to my system since I had no dedicated sub.
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May 2022 by Marc Andonian
I brought in my car yesterday to have my radar detector hardwired to the electrical. Staff was very easy going, and gave me a great price on the installation. Before I knew it they already had my vehicle in and not too much later it was ready to go. I just bought a brand new car so I was really apprehensive about having work done, but these guys are pros. Everything looks super clean and just like new.