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November 2025 by Jaylin Dixon
Worst once upon a Child I’ve ever been to. The customer service is horrible.
Tried to offer me $12 for brand new items with the tags still on it.
I also have twins so when I asked one of the cashiers to help me bring the box out to my car, she told me to pull my car up and that I could do it myself.
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November 2025 by Oluwaseun Dada
Great place to shop for baby and young kids, I believe they stock items all the way up to elementary age.
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November 2025 by Jessica
Great hard workers
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October 2025 by Lauren Becker
I’ve been to another location. This was my first time at this location. It’s very sparse with toys and books, if there are a selection of books they’re a little too loved. Some sizes in clothes are very empty such as boys 8. The staff doesn’t greet you when arriving to the store. There was a line waiting to cash out and not one worker acknowledged the line waited for a while I was about to leave my cart and say forget it at that point. Right when you walk in there is a BUNCH of people’s stuff everywhere that they are either dropping off or they are go backs, maybe it an unsafe walkway especially if you have toddlers. Unfortunate I was excited to check out a new location and thought it would be a good experience considering it’s a much larger location, certainly not the case
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October 2025 by Stephanie K Natter
A worker there spent about five minutes loudly complaining about how a woman packaged her donations. It was very uncomfortable to listen to.
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October 2025 by Carl Marable
Clutter need new baskets.
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September 2025 by Rachel Bristol
Whole store staff has attitude towards children, definitely need a staff overhaul!!!!!
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September 2025 by Dave Kelm
I drove past it for an appointment next door. Looks like a nice place but I've never been in it.
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September 2025 by Rebecca Swoveland
Drove 35 minutes out here after sending pictures to confirm they would look at my 3 bigger items only for them to immediately tell me no because they don’t actually accept them and the outdoor toy has minor wear and tear from being outdoors. Waste of gas and time. Will be going to other consignment stores in the future. Don’t bother messaging them. They won’t tell you things that disqualify your items until you’re in the store.
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August 2025 by C Tully
Once upon a child is a great store. I’ve been to multiple locations. This location had the rudest staff. I walked in at 7:25, almost closing time which is at 8. I went to check out at 7:50. The staff members were not directly rude to me, but catty with each other, complained about the big bills I was using, talked badly about another customer trying to drop off clothing. This is unusual for this location but I haven’t been to the store in a couple years. Sad to see staff be so grumpy and mean.
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August 2025 by princessHoni Gray
Wonderful place
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July 2025 by Timothy Adkins
Very well priced children's used shop.
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July 2025 by Aaron Couch
Nice second hand store for babies and toddlers. Pretty clean overall and staff seemed friendly.
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July 2025 by Sonny J
I will not take anything to this store again to try to sell, as it seems they are very much interested in giving you next to nothing for the items that you bring in. I literally took close to 30 items in here and they offered me about $30 bucks and the items that I took in were in almost new condition. I definitely understand they are trying to strike the balance between making a profit and giving customers good prices, but you can't do that by trying to rob the people that are selling the items. I wasn't expecting to get this huge amount of monies, but at least be fair with people, as they are the ones that are keeping your store open with bringing in the items. Whomever owns this place better take a good look at their policies and how they do things, as bad reviews lead to less sellers, less product and a closed store. Also, the staff waiting on me was great and I can sense they are embarrassed to even tell people what they can offer them.
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July 2025 by Stephanie U
Great stuff at this location. Fair prices