-
November 2023 by Zakery
These guys are sooo slow. Just go to costco instead. Much quicker and they know what they are doing
-
May 2023 by Deborah G.
Many thanks to the incredible bakery staff !!!! My granddaughter had a college graduation party and I ordered 120 cupcakes at my Canton Michigan location. Not only were the cupcakes done on time, they were delicious !!!!!! I ordered 5 different decorations on the graduate cupcakes and these awesome people did a GREAT job !!!! Many thanks. I will recommend this store and bakery anytime !!!!
-
April 2023 by Kennis Wooten
Never answers the phone.
-
April 2023 by Bryan Morrow
Great club with amazing associates!
-
March 2023 by Linda H.
I had such a bad experience on Saturday March 25 at around 6 PM after paying my groceries on the self checkout I stopped by the Customer Service desk to pay my Bill( card membership) the lady on the desk was very helpful but said she can't help me because she had a line and that I need to stop by cashier to pay it... It didn't make sense to stop all the way on the line to pay my bill.I asked another one as there was a big line if I really need to wait to pay my bill?!She replied yes and because it was my only day I can stop by I accepted and waited on the line.5 minutes later there was another person who had the same issue but they didn't make her wait on the line they opened a cashier for her!!!! That's very bad while you were waiting I came before her but she was helped first what kind of service is that ?!I asked the person if there is a reason to make me wait to pay the bill while someone else came after me and was helped and treated differently.She was very rude and unprofessional she said I don't have an explanation she didn't even apologize for this wrong behavior because if she was to open a cashier she could help me when I first asked she made me wait on the big line while I paid already for my groceries while other people were treated differently?!!Such a bad experience at Sams canton I asked to speak to a manager she said I am the manager.That's so bad that a Manager acts in such unprofessional way.I felt mistreated and discriminated from who called herself a manager.She left me while I was talking to her !!!!!!! very bad experience at Sams club canton
-
November 2022 by Glenn V.
Purchased a Golden corral gift card for $39.99 went to Golden corral they said it had no value went back to Sam's and talked to three different people behind the counter the last Lady convinced me that they would put the money back on the card take 3 to 5 days wait it over a month to get a response from the card company they said that the card had never been activated and go back to Sam's I went back to Sam's and they started the same procedure over again they've got to verify it I showed him the email it was the same manager you know for $40. I'll write it off this is nothing but thievery I would never go back to that place worst customer service I've ever seen unless they're saying I'm a thief and a liar don't waste your time at that store many more better choices to be made
-
October 2022 by Brandi J.
i went there to day to use the cafe i waited for a good 3 mins first in line whille the fat girl behind the counter was writing her love letter never said s*** to me.kristen (cafe) looked right at me didnt say shit.the fat girl didnt take my order untill i said something .i dont want to hear any of that funny sams club bullhittry.these club employee are so inpet it aint funny
-
July 2022 by Colleen Thompson
I came to set up a business account with my EIN and the associate set it under my personal credit rather than my business account . Can he associate acted like she knew what she was doing . I been trying to call the store for the last 2 hours now eating for someone to answer?
-
June 2022 by Scott Toms
This club used to be excellent. Now the selections aren’t there. Food not out when it is club prepared foods (Street Tacos, Rotisserie Chickens, Club made Pizza). Butcher cut meats never stocked well. Bakery items are hit and miss as far as on shelf stock. And the store manager..she doesn’t have a clue in the world on “Her Stores” actual stock levels or foot traffic. Compares her store to a much busier nearby store saying “She’s busier”. Ummmm…no as I visit both clubs. The Membership isn’t worth the money anymore. Costco has less expensive items that are better quality and in house made. Long wait to exit even using “Self Scan”.
-
March 2022 by Charles M.
I ordered $100 worth of merchandise at Sam'sclub.com. The merchandise was delivered to the wrong house. Going by the picture it was my neighbors that I don't get along with to well. They said they didn't get them. When I did an online chat the representative said you have to go to the store location to inquire about the order. I paid an extra $12 for a delivery fee that was so I didn't have to go to the store. So I went to the bbb website and got the number to contact them. They said I had to call 1800Walmart. When I called 1800Walmart they put me on hold then hung up on me. Then I called again and they told me they would get back with me later. Seriously they sent my stuff somewhere other than where it was supposed to go. What is their problem they act as though I was the one that caused the problem.
-
January 2022 by Petty Petty
I received the best costumer service from Member Leader Laura at the Canton location. She was very diligent, patient, & friendly as she searched & searched for an item I was interested in purchasing. I am appreciative of her assistance in locating the item! #winning
-
November 2021 by Bruce Bell
I associates here are extremely helpful & kind.
-
September 2021 by César Molinar
The people is Very rude.
-
August 2021 by KiKi Kaiana Dasher
I have to come to this location because it usually has what I want and it’s close to my home.
-
July 2021 by Stephen Beierschmitt
I ordered a Cake for my Nieces Birthday. The cake tasted Great and it turned out amazing!!!!
