The Tile Shop is a well-established business dedicated to inspiring and helping customers create beautiful home interiors and exteriors. With over 100 stores, it offers a wide selection of high-quality tiles made from materials like porcelain, glass, ceramic, travertine, and other natural stones. The staff are knowledgeable and approachable, with some employees, like Tim and Ryan, being recognized for their helpfulness and expertise in guiding customers through design choices and renovation projects. Customers appreciate the store’s ability to provide honest opinions, assist with product selection, and handle returns smoothly, often with quick communication and flexible exchange policies. Many visitors find the store a great place to browse for unique and stylish tiles that are not available at common home improvement stores. The displays help customers visualize options for bathroom and kitchen remodels. Although occasional issues like defective tiles can happen, the staff, especially managers, handle such situations with care, prioritizing customer satisfaction and making sure clients receive the right products promptly. Overall, The Tile Shop is praised for its extensive selection, friendly service, and commitment to helping customers find the perfect tiles for their projects. The store has earned trust through its attention to detail, knowledgeable employees, and dedication to creating a positive shopping experience.
Mike Shultz is a Senior Design Associate at the Canton, MI location, and he helped me select tile that worked well with my existing floor and answered all of the questions I had about design elements. I'm looking forward to future projects!
June 2026
Working with Kyle Sawka made the whole experience of selecting the tile and working with my contractor so easy. He listened to my needs and offered a selection that was exactly what I wanted. The combination of stone and tile matched perfectly. My bathroom remodel looks great!! Thank you Kyle, Ill be back to start my... read full comment
June 2026
Tim was fabulous, from selection to ordering Kyle was helpful also, great manager! Alyssa was cheerful and it was great to have a girl’s opinion! Thanks
