-
May 2022 by Cat Decorte
May be one of the most expensive quotes I've received.I check around occasionally.Think they worry about other drivers in your home.I have never in over 40 yrs. been the cause of any accident! No TICKETS.I DON'T DRINK!
-
January 2022 by Vivian Jacobs
Alwsys respond to any problems,or questions i might have.very friendly professional staff.and you can always speak to a real person.love that.
-
May 2021 by Scott Hutchison
Customer service is lacking, fist time filing a home owners claim and had no support .. was given a number to the main claims department and then had no follow up from them, been with State FarmOver 30 years and when the time came to get help was not there ... will definitely be looking into different insurance companies.
-
January 2021 by Justin Marler
I've truly enjoyed working with Kim. Excellent communication which is something missing in a customer service industry these days. Prompt replies, very clear with coverage and answering any questions I may have. Would recommend working with Kim if you're in the market for insurance. You won't be disappointed!
-
January 2021 by Alison Carpenter
I’ve been getting insurance through this agency for years, and they’ve always provided exceptional customer service and great rates! Kim Odom is especially skilled in the insurance field! I highly recommend this agency to anyone looking for insurance!
-
December 2020 by Jay Shaw
Kim was the absolute best! I had issues with my previous insurance company when it came to insurance for my home. My brother recommended I call and I was matched with Kim. She was able to get me set up and have at least a base understanding of how home owners insurance worked which really helped me feel confident in what I purchased. Would easily recommend any day of the week!
-
November 2020 by Nadine Niemi
I have been with Tom Early since the beginning and have no intention of going anywhere else. Kim is the best, she is extremely knowledgeable and could not respond any faster than she does. I highly recommend them!!
-
November 2020 by Renee
Kim is a very nice and generous representative. The front desk representative is extremely nice too. I have done business with this State Farm for years and it is still an awesome business.
-
August 2020 by Kim McDougall
I just got off the phone with Kim and decided it was high time to write a review. We've had policies with the Tom Early office for several years now and Kim continues to provide the best customer service we've ever experienced! She is everything you could hope for in an agent: friendly, knowledgeable, responsive, keeps her word, goes above and beyond, never drops the ball, etc. Thank you Kim, for everything you do for us!
-
July 2020 by Kira Warner
Fantastic and super friendly service! The office representative Kim was very responsive, able to answer all and any questions I had, and quick to help me switch over my plan from out of state! She did a great job explaining new policy changes and drafting quotes that fit my needs. Would definitely recommend!
-
July 2020 by S Qualls
I've been happy with State Farm insurance for many years. The customer service here is excellent. Kim is always very helpful and informative.
-
April 2020 by Alex Offredi
My wife and I combined our policies from other branches into this one as it is closer to where we live, and we couldn’t be happier! We’ve worked with Kim to add multi-cat discounts to our policies as well as set up our home owners insurance for our recently purchased home.We highly recommend this office, and be sure to ask for Kim, she’s the best!
-
March 2020 by Kim Odom
To help ensure everyone's safety during the outbreak of COVID-19, we ask that you let us serve you remotely via phone or email. You can also do many things from our mobile app or statefarm.com, including managing your policies and accounts, paying your bill, filing/tracking a claim, and more. Our office is taking caution.Thank you for helping us keep the community safe and healthy!
-
March 2020 by Ebony J.
I would recommend this State Farm office to anyone who has insurance needs. The kindness, positivity, care, and concern they have extended to me, not only as a customer but as a person, is remarkable and has made a significant and lasting impression on me. Since I began my policy at this office (it’s been a while now), I have been nothing less than satisfied.Tom has done a great job staffing his team. I commend him for his leadership and I sincerely appreciate the team for knowing the true meaning of customer service. Jean is extraordinarily efficient, goes above and beyond to assist me, and is a joy to speak with each time I call. Kim is humorous, knowledgeable, and always happy to help. Barb is sweet, patient and makes certain that things are done well. If there are others there I’ve not met, I’d imagine they’re wonderful too.This team/office has set the bar for insurance agencies in my book.I thank each of you for being awesome people!
-
February 2020 by Keanna Johnson
Kim is so awesome! She is very helpful & proficient. Returns calls, answers all your questions with great knowledge. Keep up the good work Kim!