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December 2022 by Kelly Gorman
I absolutely love this office. Anytime I've ever needed anything they have been great at getting the papar work ive needed and they have always been so nice about it. I made a claim on December 2 and when I didn't hear anything on the claim I called Erica (from this office) and was asking about my claim and she was soo sweet and so nice but wasn't able to give me the information I needed. Erica reached out and found a in the claim center and had him call me back. This man sat with me for over an hour called my lien holder while I was on 3 way and helped me get thought the anxity and stress of this claim. I have called Erica probably 20 times a day with random questions and she has answered every single one of them. Erica has been absolutely awesome though this whole situation and and helped so much. During such a hard time Erica has been a absolute angel and has helped during such a rough time. Thank you Erica for doing what you did. I appreciate you more then you know. ❤️❤️
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December 2022 by Ross Pruett
I shopped around for the best quality and price for my homeowners insurance and Tom beat the competition by almost $1000 on my annual premium. Great guy with a lot of experience, I would definitely recommend!
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December 2022 by Michael Barton
Very helpful when locked out of your car no long wait for road service fast and efficient.
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December 2021 by Linda Smith
Friendly. Very knowledgable
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December 2021 by Jennell Ballard
Tom has been my agent for YEARS. He and his team have always provided great communication and help when it's needed. Thank you!
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December 2020 by Austin Danis
Always friendly, helpful and honest people. Will make sure you're saving all you can and get to the bottom of any discrepancies.
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December 2020 by Keevan Cole
Great customer service. Friendly and caring.
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December 2019 by Michelle Johnson
Absolutely the best staff ever, I've never had a bad experience when needing to contact the office out of 20+ years I've been with State Farm!
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December 2019 by TJ Kathman
Great staff and very friendly. Knowledgeable and helped us with our needs.
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December 2019 by Debbie Gendron
Great agency, great agent!
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December 2017 by Rory Kind
I would highly recommend contacting the team at Tom Stahl State Farm if you're in the market for a new insurance provider. I spoke with a representative by the name of Romeo Young, and he guided me in the right direction towards the perfect policy for me and my family. He was very kind, courteous, and helpful throughout the whole process, and had a keen master of the vocabulary related to his field. I have nothing but good things to say about the entire staff, and look forward to working with them more in the future.
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December 2017 by Mike Brannan
I would just like to take a moment to thank Tom and his staff for the excellent treatment I have received over the last 8 years with them. 2 years ago during a bad storm I had a roof leak that State Farm covered and took care of quickly. Tom was available when needed and quickly. The adjuster(?) who came out was nice and cut a check that day to cover the expenses so I could get a contractor out right away to avoid any further damage. Thanks Tom Stahl and staff.
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December 2017 by Tim K
If I could give less than 1 star I would. I Was a customer of Tom's for over 13 years. Everything, House, cars, jewelry, personal items all covered. Was encouraged at several times to add more items. Was told I should cover my cameras, golf clubs, etc. "That way, if you lose a club, simply file a claim and we will replace it" he said. After all this time, my wife realized she had lost a pair of $300 ear rings. We had been paying Tom to insure them for over 10 years, that's what it is there for right? So we filed a claim and it was covered. About a year an a half later she hit her wedding ring on the side of the treadmill while running and damaged it. Also covered, great! Then a few months later we get a letter in the mail that our coverage has been dropped due to filing 2 claims within a 2 year period. No warning, No call, No help from Tom. "That's just our policy" So after 13+ years and 10's of thousands of dollars in premiums paid, he dropped my family in a second over 2 small claims. I ended up switching to MEEMIC and save almost half of what I was paying with State Farm.
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December 2017 by Rob Jones
Tom seems to be a good guy. But I recently moved to Detroit after living 20+ years in Canton Sunflower/Fox Run, and an 8 year old vehicle I paid less than $10,000 with no collision cost me $6,800 per year! Are you kidding me?? Then he had the temerity to explain why that was justified. Yes, Detroit is a dangerous place, but that's just exploitation. The real problem was that the rate was raised two months in after i was quoted a competitive rate, with no real reason or prior notification. That's dishonest.I made the same coverage through Progressive, and cut the rates by 2/3rds. I'm in the process of moving my homeowners and motorcycle insurance away from him as well, because I don't enjoy being taken advantage of. I would not recommend SF. In retrospect, I should have bid my insurance out when I still lived in Canton.
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December 2017 by Valerie Jones
Tom's office as always been top of the line. Customer service is 101%. I always will recommend him for any of your insurance needs.ThanksValerie
