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November 2023 by amy kalbarczyk
I have been going to this location for the past couple years and have always had an amazing experience from the doctor to all the staff. They are all very welcoming and helpful. I would highly recommend them to all of my family and friends.
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October 2023 by Sarah Kupka
The workers don't seem to be very knowledgeable.They generally try to be helpful, but when it comes to be important things, they are not very forward with it. Definitely only nice when it's convenient.They told me the eyemap is free and it only costs money to keep the eye map on file. My husband went it and they didn't tell them they changed the policy and said it was what he signed.Either they told me wrong or they should have informed customers of a major billing change verbally.He got a pair of glasses that the insurance covered. He used his normal pair that he'd been using and when he needed to use the new ones, they were not suited to his vision at all.He didn't get used to them. They only give 30 days to exchange though most others give 90 days.They insisted on the 40$ refractory fee. We can't afford that. We asked to see if they could waive it or what they could do, but they wouldn't. The manager didn't give it a second thought.They claim his vision might have changed after 30 days, but after years he's only wanted a minor adjustment in his rx. His vision is largely stable. They don't care.These people do not care to help you, only to get as much money as possible from you.Do yourself the favor and don't go here.
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September 2023 by Skylar Winalis
Came to this location to get a new prescription for glasses ended up ordering a normal pair of glasses and sunglasses. When the sunglasses arrived they faded from a light tint to clear which was not communicated very well to me or I never would’ve ordered it that way. Had them send it back to the lab to get a new lens put in it with complete tent. Went to pick it up a week later and on the door to the location it said closed at 1pm for inventory. When I got the text and call about picking up the sunglasses, that was never stated that they closed at 1pm. It has been an absolute nightmare, working with this place, would not recommend.
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September 2023 by alba
I had my eyes exam beginning of August. The doctor who did my exam was nice but rest of the stuff super rude. I m been told I will have my glasses ready by August 15. Today is August 31st and I’m not been contact from the clinic. I’m calling to cancel everything.This clinic isn’t worthy to go
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April 2023 by Jan Grant
This office is spectacular the staff is extremely helpful and friendly. The doctor is very knowledgeable and explains everything very thorough. I would highly recommend this office for a wonderful experience
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April 2023 by Erika Hampton
Staff is friendly, knowledgeable, and punctual. Scheduling appointments was easy, and Dr. Dearing knows his stuff!
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March 2023 by Jeannine Hohmann
I went here as I was not happy with Kellogg Eye Center. I had read a review of a client who’s gone for My eye Dr for 17 years.I am very happy with quality of service and after my first eye exam. I know I will be back again for my future eye care.I felt like they listen to me as before no one took me serious about my eyes.I’ve been needing bifocals for seven years, they were willing to give them to me.My first pair is not working out, so we are changing the prescription free of charge to me.I fully like all three staff members. The eye Dr here has been my favorite so far! :-)
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March 2023 by roli sanchez
I’ve going here for years. The doctor is a great doctor, but the lady in the front desk is very very rude. This is the reason why I am looking for another doctor. I’m going to miss this doctor. But I can’t take no rude people.
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December 2022 by Kimberly Calhoun
From the moment I entered the office it was a pleasant and warm feeling. Debra greeted me with a smile and courteous instructions on completing my paperwork. Amy’s personality was light and fun as she completed the initial questions before the exam. The Dr. Was well versed in his craft and explained every step of the way what he was doing and why. Rosalind ( I think) was also kind. This team works well together to make each person feel welcome! Great job!
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December 2022 by Luna Rajjoub
I had excellent service from every employee in the office to the amazing doctor. I recommend this office and the Dr highly
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December 2022 by Darrin M
Very clean, comfortable office. Staff is very friendly and professional and they see you very promptly.
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December 2022 by Diane Castro
Kind Courteous Staff and Optometrist... along with an Informative Eye Exam a PLUS!
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December 2022 by Ellie V
The doctor at this location is amazing. He is very warm, knowledgeable, and has wonderful communication skills. I give the doctor 5 stars! Today the receptionist was sweet. All but two receptions are rude. When I walk into a place I should be greeted with at least a, hello. Sadly this is not the case. The receptions just oddly stare at you, and say nothing. Very off-putting and not a good look for this practice. I can see why people turn away.
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August 2022 by Poonam Arya
Dr Deering is very nice . Front store needs to be trained a lot more . They messed up my insurance information and told me I was not eligible. Simply put they are not customer friendly. They give the impression that they are being forced to work .
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May 2022 by yvonne Han
The doctor is nice, but the receptionists are rude, non-professional. They did not check my insurance coverage before the exam even I asked them do do so. And they refuse to use the medical insurance without telling me before exam even though I provided insurance info two weeks in advance. WILL NOT GO THERE AGAIN.