Independent Bank is a friendly and helpful local bank. The staff are very personable and provide great, far superior customer service, often going above and beyond. They are quick to help with transactions and problems, making customers feel immediately welcomed. Customers are able to develop a relationship with the staff and highly recommend the bank. It has branches and ATMs throughout the thumb and also in other parts of Michigan, making it a great bank for local and statewide dealings.
Been here for 5 years now and never a issue or problem.
February 2025
Spoke with Cole Henry several times and he was very personable and help. My debit card was hacked and out of state. He was able to find out the answers to the questions that I had. Great customer service. Thank you!!
June 2024
I highly recommend Caro Independent Bank. The manager & assistant manager always go above and beyond to make all my transactions go smoothly, even when I give them extremely short notice. 5 stars is not enough to express the level of customer service you receive. It’s far superior to anything else I have experienced.
