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September 2023 by Nancy Lesher
Very clean store, great customer service
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August 2023 by Robert Briggs
Erin Halfman, I agree with you one hundred percent I also had trouble getting my prescriptions And actually still am It's like playing russian roulette . Wether you get your meds or not Don't care for the excuses I am also find ing another pharmacy
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March 2023 by T
I love going into this store it's well organized and can find things. Pharmacy are great people they know who you are and your prescription most of the time and everyone in this store is very helpful.
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March 2023 by A
Love this store! The girls in front and back in pharmacy rock and the new Pharmacy Manager is very kind.
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March 2023 by Carey
I enjoy Rite Aide because there's usually no lines if so maybe one to two people. Never, more. My prescriptions are always ready in a fashionable time. Must I say the cleanliness of the store was upstanding to say the least.
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March 2023 by Lee Anne Whitman
Great service with a smile at this Rite Aid location! Store is clean, neat and well stocked.
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February 2023 by Erin Halfman
They don’t deserve a star. Every month is a huge hassle when trying to fill an important medication for seizures. Lied to multiple times that it will be ordered and in the next day. Another pharmacy contacted them to get the prescription to have filled elsewhere and no communication. (Second time this has happened) Not to mention all the wasted trips there thinking we would get the med. This is not “just” Tylenol we can get OTC…. It’s for seizures! I hope as a pharmacist or tech you would realize the importance. Or even fake that you care. Oh and don’t worry we know what to do when a seizure comes on.I would highly suggest going elsewhere for medications.
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February 2023 by Kendall Rodriguez
This store has amazing and friendly staff! The store manager helped me find exactly what I needed! Great place, if I could rate it higher I would :)
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February 2023 by janet potter
Very nice store clean and very friendly staff. Enjoyed my visit there.
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January 2023 by Tammy Prentler
Carson Rite aid is the worse. Amy the manager thinks she's better than everyone. She told my son that he couldn't use my rewards card because I was not there with him, when in fact I was sitting in my car sick. I have seen her talk about other employees to people that know these people. I will NEVER step foot in there as long as Amy is manager there.Don't get me started on the pharmacy. Was told I can't pick up my husband's prescription anymore even though he's still working or just getting out of work in ionia and can't get there before they close. Even though the bottle says he had 1 more refill left they call me and tell there is no refill left and to call the Dr. I literally have to have the Dr call and chew them out. I took our scripts to Carson Apothecary.
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September 2022 by Hollie S
Stores new management isn’t coming to par on keeping the store clean! People walking in with no shoes is disgusting how do you know they are keeping to themselves, items are everywhere they shouldn’t be, store just has no respect, the girls in there are stuck up and only select who they say hello to which on the door it says everyone is welcomed and the saying that it’s personal with us, oh yeah it’s personal with an attitude and remarks towards certain customers!
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August 2022 by Gregg and Michelle Fitzpatrick
O stars, 2 employees outside smoking when I and another customer arrived, no help at the pharmacy, no help at the checkout either. Waited for the 2 employees to take their sweet slow time to get back to work and come inside and wait on us. I was ready to walk out and ask if my items were free. This is the second time this week this has happened.
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July 2022 by Shelley Teall
Pharmacy sucks...they take your money and put your scripts back...then u have to dispute charges to get $ back and the staff is VERY RUDE
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February 2022 by Leanna Pierce
For starters they lost my meds twice an no apologies just told me that I can pay cash for another script!!! WOW!!!!! An to top it off they truly don’t care about the patients an that’s a shame !!! So RiteAid in Carson City you get zero stars!!!!!! An you should bring Brad back at least he cares about the patients an there needs!!!!!!
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January 2022 by Christopher Smith
I do not know what happened at this store. We were so pleased and happy coming here for our pharmaceutical needs but over the course of the last 12 months it has fell apart, and the staff has become rude, short and unprofessional. Rite Aid is about to lose a family of 5 due to poor customers service and NEVER having your script in stock. Truly, it is a waste of time.