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May 2023 by Austin Keller
Cass City Independent Bank does everything you need and more. Great people too!
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April 2022 by Jason Rogers
Highly unprofessional unreasonable to deal with very dissatisfied do not Bank at independent
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March 2022 by Kathy Toner
The Cass City branch staff is always smiling and ready to take care of each customer as we walk in the branch. The tellers are amazing at taking ownership of customer issues and always promptly greet us as we walk in the door or arrive at drive thru. Kudos!
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March 2020 by J S.
Clean your ATM machine. Disgustingly filthy. Lord knows what you'll catch using their ATM. COVID-19?
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April 2018 by Nicholas Osentoski
Been doing business there for years. Always had good luck with everyone there.
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June 2017 by Long Drive
The Cass City IB tellers would benefit from customer service training. If you don't know or can't listen to the customer, check with your manager for direction. When we finally got connected with the Customer Service Manager - she saved the day and couldn't have been more helpful - 5 stars for her!
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March 2017 by Dennis McCoy
They used to be really nice and friendly, but the new tellers they've been getting aren't so good. I'm about to close my accounts and switch to Frankenmuth credit union.
