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April 2024 by Toecutter
I drive from Caro to this McDonald's. The one in Caro is horrible in comparison.
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April 2024 by Michele Dusute
Very helpful staff. Food served quickly.Parking: Plenty of parking. Handicapped parking and wheelchair accessible parking available.Wheelchair accessibility: The entrance isn't very wheelchair friendly without quite a bit of help.
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April 2024 by Ronnie Pemberton
It's a McDonald's, service was great.
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March 2024 by Renee Sherman
Kid-friendliness: The service in the Cass City location is great. It is kid friendly. My granddaughter loves the play area. The staff are very prompt and friendly.
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March 2024 by Marilyn Derocher
Dirty
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March 2024 by Robin Ahearn
I've gotten sick too many times from McDonald's (as a whole, not this particular location), so I'm no real fond of the food. But there was no other option in Cass City with the lack of time we had.Fries were hot. Chicken sandwich was OK. Sprite wasn't watery.Louann provided our service. And she did great, as she always has. (I have experience with her at other jobs. So I'm assuming her service is as excellent all the time there as well )
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March 2024 by Jessica Hoeft
We ordered our food on the keyosk custom. The food we ordered still was all wrong not sure they were paying attention.
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December 2023 by Cory M.
I placed an order through curbside and after about 10 minutes of waiting I walked inside to find out where my food was and the manager "Hope" got in my face trying to intimidate me and started smacking her hands together saying "we don't have any workers" she then proceeded to tell me that I never placed an order. I showed it to her on my phone and she then asked me to leave. When I asked for a refund or my food, she called the police. The officer that arrived was so disgusted that he offered to pay for my order so I could go to the restaurant and eat. Not only did I not get my food but I didn't get a refund either. "Hope" needs to be FIRED! Scott Welle, you need to fire this chick!!!
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December 2023 by Marissa Paschke
Natalie was extremely disrespectful and rude. I ordered a McChicken w/ added pickle. Told me my order was disgusting and said my order was “Crime Against Humanity!” Not very professional.
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December 2023 by Laura Snear
Cass City Mc Donald's goes above and beyond, food hot and fresh, your always greeted by a friendly
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December 2023 by Brennan Macker
Since my last review things have changed quite a bit. The food is always fresh and service is usually prompt!
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October 2023 by Jade Blackburn
Stupid that we couldn’t do 3 orders in the drive through couldn’t get all the stuff we wanted. Do not recommend this McDonald.
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September 2023 by Monica Toney
Every single time I come here I get please pull up and 98% of time missing half + my order! One day ordered a cheeseburger not just bun fries always cold not very clean or friendly!
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September 2023 by Nick Potrykus
Apparently your workers don't know how to count, I asked for a double cheeseburger and only got a single, never going back to this place they rip you
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September 2023 by Dennis Rasmussen
McDonald's isn't as good as it was 5 years ago.