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March 2024 by John Regan
Clean store helpful staff lots of verity
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July 2023 by Sue Wegner
In January I found out I had a heart problem. By February 10 th I was taking 11 different medications. It was wonderful that the pharmacist helped me make sure I got all my medications. And my refills are automatically filled. I loved that I didn’t have any problems!!!
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December 2022 by Jesse Valdez
The store and most of the associates are welcoming and kind. The pharmacy on the other hand has a couple of pharmacist that are down right rude, unprofessional, and disrespectful towards coworkers in other stores. I unfortunately witnessed this on Dec.20th as the the pharmacist threw an out right tantrum and mistreated my doctors assistant when she tried to help with my prescriptions over the phone. I will not give that pharmacist another chance.!!! I almost forgot to mention, the pharmacist some how locked up my prescription and I cannot get it refilled..how is this possible.!?!?!?? I would like for Rite Aid corporate to get ahold of me.!!!
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October 2022 by Caitlin Malley
Immaculately clean store! Welcoming and smart associates and pharmacy staff. This place cares about you when you walk in and you can feel it!
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April 2022 by Mike Bell
This particular location is the worst pharmacy I have ever had the displeasure if doing business with in my entire life! They are slooooow, they are rude, and they don't seem to care about customer service here. They just punch the clock, do the bare minimum, then go home to their miserable lives!
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July 2021 by w w
Used to have a good pharmacy. Now new people, like everywhere else, treat you like a junky cause you fill a small prescription of Norco. And no warning. You have no available refills. You're scared to call ahead to make sure cause God forbid you get, oh you can't fill that yet, well no kidding... Act like cvs
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June 2021 by itsjust me
I've had issues with Rite Aid before in another town. This one has proven to be no different. Hours posted online are not accurate which is the mild irritation. My doctor changed an rx strength and since they didn't have it, they gave me the next strength up without any word or warning about it. It just said "Take o.5 every day". Well... I didn't notice, and being a new med... wouldn't have noticed difference in pill. And... 0.5 has a lot of meanings in medicine. Not "take 1/2 " but "take 0.5". Now insurance issues and other issues. Could have been dangerous. Glad it wasn't a controlled substance! Went in to get it corrected and line was long. Stood for 20 min and line didn't move. I was done. Now hours aren't accurate so I'm still without med.
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June 2021 by Jayna Locke
Terribly rude and unprofessional.
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April 2021 by Charles Kubiszak
This place is unprofessional and down right dangerous! I was given the wrong medicine I am sure was a accident but the girl I talked to at the pharmacy got extremely agressive instantly and started blaming me and she had absolutely no concept or concerns that I was given the wrong medication and what could have happened as a result!!! I am calling corporate , michigan state excise the health department and the FDA .I only wanted them to be aware of the situation and get my prober medicine but when I am blamed for there negligence and I now can't get my medicine I need that's a serious problem and liability!!!
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October 2020 by James Reisinger
We came in for the HIGH DOSE flu shots 10/5 today. Only one person in pharmacy but she did a fine job of getting us processed as the line was building up. No complaints but one serious recommendation: There is nothing in the paperwork that tells the customer that they received the standard flu shot OR the High DOSE as was requested. We need to have that reassurance and it must be written on the FORMS so we can interpret that fact. Thank you.
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July 2020 by Robbie S.
Prescriptions are never ready in a timely manner. Pharmacy staff is always less than helpful. Just sad when it's the only place in town
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June 2020 by Steven Haney
First and last time customer. I went there yesterday for a new prescription. After standing and waiting for 15 mins in a completely empty store I finally asked for help. It was apparently a big imposition. The young lady snarled at me, announcing I would be waiting at least an hour for my prescription. The store was completely empty. The reason I was waiting in the beginning was so she could finish talking to a coworker about her weekend. CVS had me in and out in 20 mins.
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January 2019 by Bernie Williamson
...Just a suggestion, but don't let anyone who has FOOD OR CANDY in their mouth answer the phone!!!
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December 2018 by Shawna G.
Reason for the 1 star is not for the employees that work in the store they are very nice - it's for the pharmacy!! Prescriptions are NEVER ready on time and they even gave my husband a wrong prescription- it's gotten worse for the last 6 months.
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December 2018 by Sherry erickson
Horrible. never have the medicine. Employees are never friendly. I will start taking my business to Walgreens. Wish there was another pharmacy in Cassopolis
