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June 2023 by Dan Hiler
At the time of my review, this business has a 2.8 star rating on Google. After my experience, I can understand why.I took my Coleman 4x4 in because the motor wasn't running right. After a few days, I got a call that it was ready. They changed the oil, replaced the filter, and adjusted a few cables. Upon pickup, I drove it about a mile and my issue wasn't resolved.After taking it back to the shop, they told me that they needed to rebuild the motor. I gave them the go ahead, and they had it for a few weeks before calling that it was ready. I picked it up, paid him $1790 for the repair, and drove it less than 25 miles before a valve snapped and locked the motor up.I took it right back to them, and they claimed that I was "hot rodding" it, even though I never drove it faster than 30 MPH. He avoided the question when I asked him how the valve could snap if I only drove it less than 25 miles, and continued to blame me for the issue. He told me that he'd have to replace the motor, and that it would cost another $1400 for the repair. He would not stand behind the repair that I had just picked up.I decided to take it elsewhere, and the mechanic there made the comment that the valve looked to have been bent during the installation, which would explain why it snapped within the 25 miles I drove it.If you are thinking about having your unit serviced, please think again before taking it to Cedar Cycle, as you may get the same "service" that I did.
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May 2023 by Sean Murphy
Excellent serviceWe have used Cedar Cycle for years and the service is great. They pick up and drop off our mowers. Always quality work. We appreciate Ken and the team!
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January 2023 by Dan Devries
Was there twice yesterday Randy and the gang helped me out an was all smiles..Thank you all very much Merry Christmas
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December 2022 by John Mueller
Not happy. Used to come here, wanted to support local, small business. No more, not again, won't be back.
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December 2022 by Robert Reyes
I brought in a very old snow blower and not only was it worked on right away but the technician was able to locate and repair something that I had overlooked. The price of the service was fair and I was treated great.I will be back for any other small engine concerns I have in the future.
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December 2022 by Michelle Van Riper
I will never give them my money again! My mom took my lawn mower here to get an oil change, blades sharpened, & to find out why it was smoking a little bit. The blades were never sharpened, I smell oil bad, it's smoking even worse, & keeps stalling out. This is what we got for $100.
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December 2020 by mason dulyea
This place is worthless very rude very very bad customer service i hope your business goes under
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December 2020 by brian woodard
Great service! Exclent attention to detail.
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December 2020 by Jeffrey Cloud
The only reason I am giving one star is that zero stars isn't an option. They claim to do warranty work for various vendors but I have heard they do NOT even contact the supplier to get warranty work approved (which pays substantially less than charging the general public what suppliers wish too) they just say it was denied and then quote you a charge to get your work done anyways cause for say 300.00 dollars you are not going to throw a 2500.00 dollar or more lawn tractor away now are you and to transport it to another facility is not an easy option for a lot of people.
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December 2020 by Ezarah
Brought my carb in to get rebuilt and got charged 100$! He never took the carb apart, the seals never got changed, the jets were still clogged! I took it to another guy and had to spend another 60$ to get it done properly
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December 2019 by Sean McKenney
Horrible customer service. Called about a mistake I made and was looking for advice. Got talked down to and pointed out my mistake that I already pointed out. I'll never consider my business here
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December 2019 by Michelle Wieferich
My dad came to get a tune up on his chainsaw... worst customer service ever! Never told him how much is was going to be ended up being over $175 dollars! Can’t believe that after 35 years of being a patron he was treated that way!NEVER going back!
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December 2019 by Kathleen Myers
Took in Power washer for repair - $250 dollars later, it still doesn't work and he's "backed up for 2-3 weeks." Horrible customer service!
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December 2019 by Brad OSBURN
I called and asked if they fixed log splitters as mine had a hydraulic oil leak. I was told they would fix it. They did not call me to tell me how much before they fixed it. The cost was over $171 for taking apart five pieces and taping them and putting it back together . When I took it home and used it for less than 30 minutes it began leaking again in the same area. They agreed to fix it but charged me another $100. This time when I took it home it did not leak but it was also very dangerous to operate throwing logs over 6 feet from the splitter! Each time they touched it the splitter ran worse and cost me more money. I would NOT recommend using them to anyone! I trusted the other reviews on this site and am extremely disappointed with the customer service and that was only made worse by their actual repair work and greed!
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December 2018 by Samantha Somers
Personalized service, great delivery, great experience!
