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April 2024 by Rebekah Immanuel
I just tried to pick up an prescription and got sassed by the tech, Ryleigh. First she said it'd been three weeks since I ordered when actually it was 10 days. Then she raised her voice at me when I complained. I told her to get the supervisor and when I complained about her unproofessional behavior he said he didn't hear anything even though he was right there. They made me wait again for my Rx. This was the 2nd time I tried to pick up the rx. The first time they didn't have it ready but had two other prescriptions ready. They told me to wait an hour, but I couldn't with 2 kids. I filled it again and it was ready while I was out of town. I finally got to pick it up today, mistaken that I might still have time, and that's when I got Sassed. I am angry that I was spoken to unprofessionally and i have to go thru this process 3 times to get proper service. Don't hire people who act like teenagers or who can't do math and confuse 10 days for 3 weeks. Supervisors also shouldn't take sides of unprofessional employees. I should've had my pills by now and now I've run out. Bad service. Bad job Ryleigh. You should be fired.
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April 2024 by TLynn J
Rudest staff techs there is. Acts like it's a bother that you need a script filled. Very slow drive thru waits, usually only one gal running the window. Very opinionated about one's insurance coverage as well. Always running out of meds. Thought Meijer would do better than a 2.0 star....guess jokes on me.. will go elsewhere
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April 2024 by Tyler Smith
I have never had as many problems with prescriptions as I have at this location. In the span of a week and a half, we've been hit with delays (which were not communicated), being told a prescription was in (it wasn't), and when we finally got it, it was the wrong medication.
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March 2024 by Tina
Ok for a pharmacy.The workers have always been nice and helpful. Sometimes hard to get a hold of on the phone.
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January 2024 by Will
Their communication is horrible… When I get a prescription I can guarantee to be there 2 or 3 times before I actually get the prescription… Simple communication is not their forte…
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December 2023 by Brian Easley
Had a prescription called in from urgent care at 8am that morning, went at 2pm to pick up and it wasn’t ready. They said to shop around and they would get it ready. Went back 30mins later and still not ready. They can’t perform the basic functions of a pharmacy, plain and simple.
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November 2023 by Jeffrey Phillips
Stay far away unless you want to chance death. I had a life threatening medication they said would be ready next day, fast forward next day and I went to pick up and they are now telling me 4 days out. if ANYTHING happens to my dog because their incompetence I will be suing. Absolutely ridiculous to put other people's lives and their pets lives at risk.
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November 2023 by Ariel Keuhs
My family has tried calling to check the status of prescriptions and tried to talk to the pharmacy but they let it ring until it hangs up please do better when you have people trying to check the status of prescriptions
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October 2023 by Sarah Wheeler
So disappointed with this pharmacy. The customer service is complete garbage. The past few times that I have called and inquired about my prescription, they are incredibly unhelpful, they act like I’m an inconvenience for calling them, and honestly rude all around. Would not recommend.
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October 2023 by Joel Kusmierz
Stopped in to fulfill my appointment to get caught up on my vaccines. Mainly interested in getting the new covid and flu jabs. I was quickly greeted at main desk, checked in, and began my 20 minute wait for my turn. It was quite busy for a Thursday morning. Nevertheless, the Meijer staff was friendly and everyone was working diligent serve the load of customers waiting in the que.Totally happy with the staff regardless of having to wait a bit.It's amazing how there so many useless bad reviews for a bunch of great people trying to take care of a bunch of greedy baby's. Have consideration for those doing their very best to do their job safely, quickly and accurately.Since you can't fix stuipd, there will still be those selfish, greedy baby who are never happy. Too bad for you.Hats off to the Meijer pharmacy guys working the buts off, doing a great job.Thank you.
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October 2023 by Patricia McKay
Inquired about flu and Covid vax, no insurance, and was told $110 + $180, no discount with GoodRX or similar. Getting free Covid vax & $34 flu vax at Walgreens. $300 vs $34 for both… seriously? Why?
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September 2023 by Dean Anderson
I really wish it was possible to leave a negative star review as that is all a Meijer pharmacy deserves. My wife had a heart attack and spent the weekend in the hospital. After she recovered and was ready to be discharged her prescriptions were called into the pharmacy at the hospital another Meijer pharmacy. When I went to pick-up the prescriptions I was notified that some of them weren't available at that particular pharmacy, and was asked if I wanted to come back the next day to pick them up. Being that the hospital is in Grand Rapids, MI and we live in Cedar Springs, MI I reluctantly asked them to transfer them to the Cedar Springs pharmacy. The reason for my reluctancy is I have dealt with the Cedar Springs pharmacy in the past. After spending literally hours standing in line waiting for prescriptions in the past we decided years ago to stop using them. However, being that the only choice for a pharmacy at the hospital was a Meijer pharmacy and looking for the expedience and simplicity I agreed to use them. I had just spent three days of running back and forth to the hospital for my wife's heart attack. Anyway I got my wife home and resting and went to the Cedar Springs pharmacy to get the remaining prescriptions. All to get home to find out (luckily before the closed for the night) that they only had one pill of the blood thinner that she was prescribed. So therefore they just didn't fill that prescription because they didn't have the proper number of pills to fulfill the prescription. Was I notified when picking up the other prescriptions that one of them was unable to be filled. NO! So now being that it was the blood thinner and my wife being a recently released heart attack patient I had to return to the store a second time now the third time to the pharmacy including the trip at the hospital to get the single pill as even I know (unlike Meijer pharmacists) that a heart patient that has been prescribed a blood thinner was prescribed that blood thinner for a REASON DUH! THEY NEED IT. AND SKIPPING JUST A SINGLE DOSE COULD BE VERY SERIOUSLY DETRIMENTAL!!! We now get to call the inept Cedar Springs pharmacy in the morning to tell them to pull the tote that contains the newly ordered pills to fill the remainder of my wife's prescription as she also needs to take a blood thinner in the morning. I EMPLORE YOU PEOPLE. IF YOU ENJOY YOUR LIFE, DO NOT, I REPEAT DO NOT, USE A MEIJER PHARMACY. The pharmacy is beginning to make the new Aldi's appear to be an even more attractive option for groceries. Maybe our days at Meijer in general are limited. I'm really hoping so.
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June 2023 by Blake Bergy
Not sure why they're rated so low, I've never had any issues with them. I think they have great service.
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June 2023 by Don Whidden
I’ve only had good interactions. I always go through the drive through. The ladies that have helped me, have always gone above and beyond.
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April 2023 by Erin Cyranoski
Every time I go there, they help me! No complaints from me, and they’re helpful when I call too. To the point, get it done.