-
July 2024 by rob swisher
Our favorite RiteAid, will be sad if they close. We get all our vaccines here in and out and very freindly
-
June 2024 by Paul Kooiman
Very bad customer service my girl friend had surgery today ,the Dr sent in a rx and they won't have the meds in until Monday, no ph call or text to let her or Dr kno
-
May 2024 by Brittney Gonzalez
I love how fast the pharmacy is compared to Meijer. If I have an issue I always ask for Jackie. She always fixes everything. There is a lot of young techs and they don't input or understand how insurance works. Jackie does and if anyone has an issue ask for her. She will go out of her way to make sure everything is correct.
-
April 2024 by Floyd McCauley Jr (KENTDUMPSTER.COM)
5 stars because you women are fun and great. But 1 star when it comes to common sensevs following the laws 100%. .. even though I had 2 pieces of ID a exp old license and a pic6of my current one. I hope each of you lose yours one day and can't get into sec of state for 3 weeks then u will under stand .. Thanks ladies
-
December 2023 by Nicole L
Tried calling this pharmacy 3 times today and each time I select option 3 to speak to the pharmacy, it rings a few times, and then you go back into the phone treeand have to select 3 again. I did this loop multiple times during each call and no one answered. I then tried calling the corporate 800 number but I can't speak to their pharmacy people because I'm not a rewards member.
-
November 2023 by Julie K
Kaleigh and Kat are AMAZING! They helped me with a situation and went above and beyond to assist me with my medications. I am happy to say this is by far my favorite pharmacy. Everyone is patient and kind!
-
October 2023 by Pamela Halonen
Pharm staff was very unimpressive when I called to change my insurance and get refills. The person’s tone of voice who answered the phone sounded annoyed that they had to answer and put me on hold and another person came back on. I was giving my information when she insisted it would be easier for them if I came to the store. Without any consideration of what would be better for me ( the customer!) It was obvious that this person did not know how to enter insurance information into your system. When I called Walgreens they said they can find my info without me even having to give numbers over the phone. This is new info which I have never had before. Total lack of customer service! They lost my business as I am transferring my prescriptions to Walgreens and will not even shop in the store anymore. Goodbye!
-
August 2023 by Eugene Zachowski
Nice clean store and friendly helpful staff
-
August 2023 by Lexus Schultz
I sat in their drive thru for at least 15 mins and watched the two women working help two customers in stores before assisting me. Then a kind gentlemen who I watched walked in for his shift assisted me after I hit the call button. Absolutely ridiculous, pay better attention to your customers.
-
August 2023 by Vickey Cochran
Appreciate the pharmacy friendly and you don't have to wait in line forever like meijer
-
July 2023 by Melanie Whitten
Customer service is lacking. Checked on a script after I had confirmation of authorization. They told me they were waiting still. I called back 5 mins later and they magically had authorizations now have to order it???? We couldn't order it when you called for authorization??? Wow! UPDATE: Prescription was ready as promised on Thursday with an apology.
-
July 2023 by Jeff Munn
If I could give negative rating I would. It seems they are out of stock every script? And the scripted excuses that are given is unbelievable. No, attempt to come up with solutions just excuses. Customer Service is NOT top priority!
-
July 2023 by moji katakana 101
I've been trying to call for days to try to refill my prescription, and they will not awnser. I called almost every half an hour.
-
June 2023 by Ellen Stoner
I really like Rite Aid they're friendly and if you need Refills it does not take only a day or so ?
-
June 2023 by Patrcia Clemons
I use Walgreens for my prescriptions, while traveling I've had nothing but problems. The pharmacy tech was a great gentleman. Will be coming back.
