November 2021 by Michelle Thomas
I was very impressed by the focus on me as the customer. I set the appt up on repair pal for a weekend drop off. I actually received an email from Mo, explaining they were not open on the weekend could I reschedule at a dif time. I appreciated the heads up, and not having driven there and being disappointed. I received a Heater Core replacement that I’d been trying to get for over a year and a half. I’m so happy that I found them. The price was reasonable, the service, professionalism and knowledge that Rod showed was incredible. They kept me updated on the progress and analyzed some other concerns I had. I felt like universal auto house was there to help me get my car back in good running condition. I appreciate them doing the work.
September 2021 by Lamont R Cole
I was impressed by the honesty regarding next steps with my vehicle. They could have made thousands from lying to me about my vehicle, however they chose to be honest and made a couple hundred.Their thank you card is a class act.
August 2021 by Carla Riley
These guys were extremely friendly, knowledgeable, professional, and FAST. I was having the hardest time getting assistance with my small camper trailer and they jumped right on it exceeding my expectations. Not to mention, they sent a personalized thank you card, gave me a gift after service and the shop smelled great! I’d recommend anyone here even for the smallest job.Service: Brakes
March 2021 by Larry Webster
Broke a belt on my car and was able to drop it off by the next day! Quick, friendly, helpful employees. I'll be back for service again soon!
March 2021 by scelonia turner
This place was great!!! They treated me and my husband well.. We will be going back for service for his car to very professional. Most definitely affordable and fair price. Thanks
January 2021 by L McClendon
Very nice customer service, reasonable prices and courteous.
December 2020 by Karen Burnett
Just wanted to say how nice and efficient the workers are. I would recommend to all.
November 2020 by Marietta Wise
This was my 1st time there. Very nice, friendly good job. Even vacuumed van out for me. Appreciated
September 2020 by Cz Sommers
Universal Auto House is honest, professional, and fast. My dealership lied to me about unnecessary repairs to my car. Universal did my repair for a lot less money. They were honest and fixed only what was needed. And their warranty is better than my dealerships! I would highly recommend them!
September 2020 by Bob West
Came in thinking I needed a tune up and it ended up being a vacuum leak. Could of easily charged me the money for the tune up which I didn’t need. They didn’t the fixed the real problem at a fraction on the cost of what I initially thought I was going to spend, my car is back to feeling normal again.
September 2020 by Chris Copus
Great work and honest customer service
July 2020 by Austin Toohey
Got my brake lines done in a day so speedy service
July 2020 by Tifinie Maria
Very professional and thorough. We are very thankful for the integrity of the inspection we had.
June 2020 by Sue Mckinney
I reccomend Universal Auto House, not only because they know what they are doing but customer service is top notch an price is fair! Mo our technician has always been on top of any problems an fixed them the first time. Been using UAH for many years!
June 2020 by Meghan Chapoton
Only place i will take my vehicle to. Best mechanic around!♥️