TEAM Wireless, a local Verizon Wireless Authorized Retailer, serves the Midwest by offering the latest smartphones, tablets, and wireless accessories. Known for its full-service device repair center, TEAM Wireless handles repairs for various devices and is also a WeBoost Authorized Retailer, providing signal amplifiers for home and vehicle use. The store is praised for its excellent customer service, with employees who understand the importance of wireless technology in customers' daily lives. Customers have expressed gratitude towards the staff, especially Ash, who has been noted for her kindness and helpfulness during stressful situations, such as lost or damaged phones. She has efficiently assisted in data transfers and provided valuable information about plans and options, making the process smooth and affordable. Another customer highlighted the quick and efficient service they received, noting a significant improvement in their experience at the store. Overall, TEAM Wireless has built a positive reputation for its attentive service and commitment to customer satisfaction.
Krystal was the most amazing sales person I've ever had the pleasure to work with. My phone broke this morning on Beaver Island, 32 miles out in Lake Mi. She connected all the dots and helped me replace it - no small feat -and upgrade to a better plan for less. She is even personally taking it to the ferry before she has... read full comment
August 2025
My experience with Ash today was fun and I walked out with a new phone! I am a satisfied customer 😊
July 2025
Tag is extremely good at his job and made buying a new phone and changing plans super easy!
