Charlotte Mini Storage is highly praised for its exceptional customer service and clean, dry storage units. Many customers appreciate the staff's kindness, especially in handling late payments with understanding and care. The office team is described as amazing and supportive, with one instance where a staff member went above and beyond to assist a customer in need. Former customers express their satisfaction and willingness to return when needed, highlighting a positive overall experience at this storage facility.
We have used them twice now, facility is nice and the people are super friendly.
August 2024
Customer Service off the charts! Had trouble with my rusted lock and Laura drove to my unit with WD40. She saved my kayaking trip.
June 2023
Everyone has been great there in the past. I am going to be using them again I'm moving so I have nothing but positive things to say the storage unit was clean and dry. The people working there are really great
