Victra is a local Verizon Authorized Retailer in Charlotte, MI, committed to providing a great experience for its guests. The store features knowledgeable and friendly consultants who assist with a wide variety of wireless devices, including phones, tablets, and accessories. Customers consistently praise the staff for their helpfulness and expertise. Many reviews highlight the exceptional service provided by team members, who go above and beyond to resolve issues and guide customers through their options. Whether it’s fixing problems, finding great deals, or navigating plans and add-ons, the staff ensures that customers feel well taken care of. One customer noted a particularly positive experience after a manager resolved an issue that previous employees could not. Overall, Victra aims to connect technology to life in a trustworthy and enjoyable way, making it a preferred choice for many in the area.
Went in and got taken care of right away and great staff
June 2025
Selby was amazing even with all the software issues the store was experiencing.
April 2025
Not only was able to leave the store with exactly what I needed, but it was as quick as it could be setting up a new account, and she was very patient and understanding with my toddler.
