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December 2023 by Paul Kurkowski
Nice selection of items & made purchases.
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August 2023 by sejla hodzic
While I love Alex and Ani jewelry, what I love even more is an over the top associate who truly cares about customers. Shout out to Olivia at this store, not only for helping me get my necklace untangled, but for also caring and going that extra step to make me feel important. Will definitely be back to buy more jewelry!
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July 2023 by C mack
Great customer service, Very helpful
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December 2022 by Susan M.
My daughter got a bracelet from her boyfriend for her birthday. Unfortunately, the butterfly charm fell out a week after receiving it. It looked like it was not secured well in its recessed charm. The edges hasn’t been crimped tight enough.We did not have a gift receipt which is required for exchange or return.
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November 2022 by Susan M.
My daughter got a bracelet from her boyfriend for her birthday. Unfortunately, the butterfly charm fell out a week after receiving it. It looked like it was not secured well in its recessed charm. The edges hasn't been crimped tight enough. We did not have a gift receipt which is required for exchange or return.
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January 2022 by Patty Webster
Very poor customer service. DO NOT shop here!!
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May 2021 by Kasey Craft
Great sales people, very helpful and friendly.
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May 2021 by Tamara S.
It's pretty sad that my experience was also negative at this location. I went into the store because I was looking for something specific and I needed assistance with 3 bracelets I already had. I entered this location and initially was not even greeted. As I continued to the rear of the location someone faintly said welcome. I did not feel welcomed at all. As I browsed around waiting for service and searching for the Wonder Woman items I came for, another patron entered. I waited at the counter for one worker to finish ringing up the person she was waiting on. While waiting the other worker who had finished with who she was working with approached the lady that came in after me. Before coming to this location I read the reviews which were disappointing spanning several years. I figured that was not going to deter me. Clearly I should've listened to the reviews. In the situation I am left to assume that I did not appear to be worthy of services (mind you my arm is currently full of bracelets and I had some bracelets I needed assistance with in my purse, that is in addition to wanting the Wonder Woman pieces. I was a faithful customer. Now I could have caused a scene but I don't think that would've made a difference. I decided to just go around to the Pandora store and patronize them instead. I'm thinking about returning some of my more recent purchases as I am not sure I'm comfortable if this is representative of the culture of the brand. Not once did I mention ethnicity even though in my mind that absolutely had everything to do with it. I'm sad and disappointed. There is clearly a theme here. I have never noticeably experienced treatment like this as I treat everyone equally. I am a government employee that services citizens of all nationalities so I am very conscious of the way I treat people. This is simply D*** and unacceptable.
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February 2021 by walter strong
Great. Loved the women that worked there.
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December 2020 by Daniella G.
Courtney was a great help with giving me ideas of what to get my girlfriend for Christmas! She was very polite and you can tell she is hardworking!! Super super great service (:
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August 2020 by clamp God!!!!!
it was ok
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November 2019 by Krysti B
Love this place. Just wish they had the clearance items like online.
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November 2019 by kyle o'neal
Store was packed yet the staff was cheerful and patient. I hate shopping and crowds but this purchase was awesome! Great job guys, I’ll be back again!
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October 2019 by Ebony Johnson
Love new Bangles
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September 2019 by Lisa Watkins
Shared an awesome shopping experience with my Bestie. The employees were kind, friendly and informative.
