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December 2023 by Karina Rosen
Lexi was helpful and patient during candle day bright and early around 6am!
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October 2023 by Antoinette Wallace
I was at bath and body works today to do a simple exchange and I was asked to leave because of my dog. I was so confused because the lady that was helping us commented “oh he’s so excited” and I said yes sorry he’s very happy. Then another worker from another register came over and said I had to take my dog out. There was no explanation or anything and my dog stoped barking by this time his excitement had settled down. Not sure if she or someone was afraid or what but if there is a type of dog that is not welcomed that should be noted not have a customer leave after they’ve walked around the store and stood in line. Thankfully the worker that was helping me continued to help me despite me being asked to leave I think she was a bit confused as well. Very poor customer service on the one workers part but my person was helpful.
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October 2023 by Red Vette
The staff goes above and beyond more than I have seen anywhere else to help you get what you want!
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September 2023 by Renee S
My daughter and I was at Bath and Body works today. There was a sign on the table hard soaps $3.50 each. When I questioned the sales associate at the register she went and looked and seen the same sign clear as day. The sales associate moved the sign because she said that portion shouldn't be showing. Then got the Manager Michele to assist. Michele debated with me regarding the price and said that someone moved the sign and no other soaps are marked that way. I took the soaps from the table with the sign. The manager was very rude and raised her voice at me and refused to honor the price. I left the store and they lost around an $80 sale.
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August 2023 by Lisa Wohlfeil
Good selection and very well organized. Staff is helpful without being pushy!
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July 2023 by valenteen peejo
Love shopping from bath body my favorite place
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April 2023 by Kasia Konkel
Don't bother going there.Horrible service. Always having issue there with redeeming freebies. Last two times my purchases weren't added to my account. Disappointed. Called to fix the issue was granted 1 800 number. Why aren't u fixing your mistakes!!!
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January 2023 by Tamikia Wade
The ladies there are amazing and patient…. I love the new location it’s a beautiful store!
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November 2022 by April D.
Have never been to this Bath & Body Works until today and I can definitely say I was impressed! The woman working here were all extremely friendly and helpful. I picked up an online order and the process at the store was seamless and a positive interaction. The store is extremely well organized, stocked up for the holidays and they had many team members there to help out if you needed it. I will definitely be back to full on store shop soon and I highly recommend this location!
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October 2022 by Aleana W.
We all know what this store is.It's the smelly good store.You can literally smell it from 30 feet away, whileapproaching the doors.Then enter and BAM! It's fragrance overload.If you're sensitive to smells, this might not be theplace for you.My 13 yr old daughter loves it. So much so, shesigned up for their rewards and has been gettingcoupons sent to her email to use for items forherself. Smart girl. Must have learned from hersmart, thrifty mom. Her initial welcome coupon wasfor $10 Off $30. She stacked that with a super saleof buy 3 items get 3 for free, and she made out likea thief! Then she got her Birthday coupon for a Freeitem of her choice. Score!I like this store for gifts for teachers and fellow yogateachers and students. Bath and Body Works itemsare ALWAYS well received! Everyone likes gettingthese products as gifts. Body sprays, lotions,candles, soaps and many other items.The only downside is TRYING to choose which scentto get. It would probably take you all day to countthe number of scents they offer. Good luck with thatdecision! LOLMy favorite, and the only one I wear is theeucalyptus and spearmint. It's heavenly!I get the body wash, lotion and spray. I use thespray in the yoga room before I teach classes. Mystudents love it! I also get the lavender spray for mykids and spritz their pillows before bed. It helpsthem relax and sleep well. They love this smell, I'vebeen using it since they all were babies.If you've never been to a BBW, I'd like to ask whatrock have you been under!? Great company, great products and definitely a great place to purchase gifts.This particular store is located in the outdoor mall at Partridge Creek. This isn't my favorite location but in the summer time and warm fall weather, it's good. Employees are always helpful and while this store came get busy, especially during sales and holiday shopping time, they are quick and efficient to get you out. Be sure to sign up for their rewards to get their coupons and save yourself some money.
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September 2022 by Olivia Zuccherino
I went to get some new pumpkin spice scented items. I walked in and a worker asked if I needed any help. I said no thanks i am just looking around. She continued to follow us. She was showing us all of these scents. She gave me a sent and I told her i don't like that one it kinda smells manly. She told me well scents don't have a gender! I was complete ah! That's not your place to say that to a customer. I did indeed get the items I wanted. I will not be coming back after the experience I had.
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September 2022 by Jackie Stewart
The site says they are open until 9pm however they closed at 8pm!! Not a good idea if you're a business trying to make money during these hard times.... very disappointed!
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September 2022 by Chris S
The brand is cool. But dont bother with this location. Very unorganized (why wouldnt linen spray NOT be with the linens??) . Theres no one to help and the one person you can get dont know where anything is at (sweetie why are you here?). Try the one in New Baltimore. Its better.
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September 2022 by Julie Henry
In this crazy world, this is my happy place. Products are beyond amazing and staff is always helpful, courteous and kind!!!
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April 2022 by Super Thick
Had to get something for my daughter's teacher It was her birthday just this past week I walked in I got the most amazing service anything they spoke about I purchased these are experts they know what they are talking about They are willing to help you and they went above and beyond and check out it was fast quick easy and simple very friendly atmosphere It was so busy with communicating about some of the good products that they had in the ones that they have on sale and the new ones that they have I absolutely forgot to take pictures But I did purchase some hand soap and here they are in both of them smell really good and settle.
